Address
Form of workWe Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.This Sales Director will primarily be responsible for achieving defined sales targets through supportive management of the sales team. You will also be responsible for supporting the Vice President with staff recruitment, development and site financial management. Duties include but not limited to;
Deliver the required sales targets for the site by supporting and motivating staff to achieve performance goals
Assist in providing appropriate training, education and performance monitoring for sales team
Support marketing programs and educate sales staff on the marketing strategies
Follow and represent the Company in an ethical, moral and professional manner with adherence to industry and Company best practices
Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise
Display leadership values by ensuring effective communication and respecting your peers and managers; support others within the team and empower each other wherever possible
About You...
You will have previous Timeshare/Vacation Ownership sales background with experience in supporting and managing a successful high volume sales team. You will have successful proven track record in achieving sales targets. Sound leadership ability including motivating, coaching and performance management accompanied with effective communication skills and the ability to build positive relationships with internal and external customers.
To be successful in this role, you will:
Have a passion for sales and delivering exceptional customer service
Be driven, self-motivated and results focused
Sound problem solving and negotiating skills
Ability to recognize financial trends and their application to the business
Be flexible to work the operational hours of the site
Timeshare/Vacation Ownership sales experience is essential to this role
Essential Job Responsibilities
Responsible for interviewing, onboarding & training new team members.
Conducts ongoing trainings.
Partner with department leaders to coach and support new hires.
Conduct weekly training for reps that are underperforming.
Welcome guests warmly to the resort and provide them with a brief overview of the resort, resort activities and services, and things to do in the area.
Support new technology rollouts and sales initiatives through becoming a SME (Subject Matter Expert).
Responsible for booking guests to attend an owner update both by phone and face to face.
Responsible for maintaining an excellent culture and environment.
Maintain above budget penetration rate of assigned guests and ensure that the overall penetration of the site is above the budget.
Maintain department standards of production and work as a team player.
Prepare additional reports deemed necessary by management.
Ensure any pertinent information related to Marketing is properly and timely disseminated.
Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
QUALIFICATIONS:
High School diploma required. College degree in related field preferred.
Successful Wyndham Destinations marketing experience required
Excellent communication skills both written and verbal.
Must be highly motivated with a positive attitude and good work ethic.
Problem solving ability.
Ability to effectively coach, counsel and motivate direct reports.
Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners).
Ability to negotiate effectively.
Working knowledge of marketing databases.
Ability to lead by example.
Must have Timeshare/ Vacation Ownership Experience.
Valid Real Estate License in the state of Oregon
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Paid time off including 20 vacation days and 6 holidays per year, prorated based on your hire date.• Sick leave in accordance with applicable laws and/or ordinances• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance ProgramCompensation
Compensation for this position is between $84,000 and $120,000 per year (depending upon experience and other qualifications), plus incentive earnings reasonably ranging from $62,000 to $360,000 annually, depending upon individual performance and site targets. Performance above or below reasonable expectations could result in incentive earnings outside of this range. Please note: Components of incentive compensation are paid monthly for this role.Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
