Director Of Retail

Description:

Responsible for all aspects of the Marine Corps Association’s and The Marine Shop’s retail operations in accordance with best business practices, industry standards and Marine Corps certifications. Leads a large team of managers, sales associates, tailors, and support staff to maximize sales and provide exceptional customer service to Marine clientele. This job is a civilian position and does not require military service (including commission and enlistment)

Requirements:

• Supervise and mentor senior managers of The Marine Shop, the support center, retail operations, purchasing and systems
• Provide oversight and guidance on point-of-sale systems to ensure maximum effectiveness, accuracy, and support of operations
• Develop and continuously update long term retail strategy designed to increase sales, maximize efficiency, and promote growth
• Conduct quarterly detailed analysis on sales, shipping, budgetary compliance, and inventory management
• Develop and maintain list of principal and alternate vendors and establish effective relationships and communications with all
• Conduct appropriate planning and oversight of regular physical and cycle counts and annual inventories
• Responsible for the security of all merchandise
• Ensure appropriate integration between brick-and-mortar store and ecommerce to maximize sales and optimize efficiency
• Responsible for all financial budgeting, accounting, and reconciliation of revenue and expenses
• Provide oversight on B2B efforts and develop growth projections for future years
• Provide appropriate oversight and guidance in the selection of non-uniform items offered for sale
• Conduct sales briefs to external audiences as required
• Ensure appropriate inventory management practices are established and maintained to ensure uniforms are procured and on-hand to support annual officer accessions
• Ensure appropriate and timely certification of uniforms in accordance with Marine Corps standards
• Responsible for safe and positive working environment for all personnel
• Ensure regular training in all aspects of Retail operations is conducted as needed
• Conduct regular detailed sales analysis to help inform future inventory selections and quantities required
• Work with Strategic Communications to determine timing and selection of featured sales
• Ensure compliance with The United States Marine Corps Licensing Program
• Ensure compliance with PCI standards
• Other duties as may be assigned

Job Requirements

• Bachelor’s degree in business, management, or related major (preferred)
• Minimum of five years retail management experience
• Minimum of three years inventory control experience
• Extensive knowledge and experience in POS, preferably Counterpoint
• Knowledge of the Marine Corps
• Excellent verbal and written communication skills.
• Experience in customer service
• Strong leadership skills

Job Type

Full-time

Computer Skills

Must have an in-depth working knowledge of Microsoft Office Suite

Supervisory Responsibilities

• Director supervisor of General Manager, The Marine Shop
• Director of Retail Operations
• Retail Support Services Manager
• Purchasing Manager and oversight responsibilities for all other retail employees