Director Of Rail Maintenance

We are transit. We make distances feel shorter and bring people together. We are a community.

Do you see yourself finding solutions to make distances feel shorter? Are you seeking to make an impactful difference and where you bring people together? If so, come join our team where you are part of a community, not just an employee.

At RATP Dev USA, we seek to foster a culture where people feel valued, where their voices are heard, and their needs are a priority. We value diversity and inclusion, as well as people who are collaborative and seek solutions that make an impactful difference within our teams, the company, our clients, and the communities we serve.

Our RATP Dev USA Safety Culture prioritizes the well-being of our employees, clients, passengers, and communities we serve. They are the heart of our business and ensuring all can return home to their families and friends safe and without injury is what we strive to do.

Through our diverse cultural experiences, we bring innovative transportation solutions. We possess a shared commitment and responsibility to our communities to provide our operational expertise and services in leading quality and safety best practices in everything we do with integrity, honesty, and sustainability.

People are at the heart of our business. We lead by example in promoting and ensuring we maintain a strong safety culture, where strict adherence to risk mitigation and safety/security protocols of our employees, passengers, clients, and communities is critical.

We are seeking a big-picture-minded Director of Maintenance, someone who can create a vision and mission for a maintenance team. A person who can delegate tasks and responsibilities to maintenance supervisors in an effective, positive, and efficient manner.

Our Maintenance Director will uphold strict adherence and personal accountability by understanding and following OSHA guidelines and other regulations. This person will exhibit problem-solving and team-building skills. Ensures Maintenance Supervisors effectively schedule Work Orders and conduct Preventative Maintenance (PM) and Corrective Maintenance (CM) Inspections, while ensuring the availability of necessary parts and equipment

Critical Components:

A highly conscientious leader who:

• Promotes a diverse and inclusive, positive, respectful, and healthy work environment
• Offers professional, personal, and technical development to include continuous learning and mentoring opportunities
• Supports Maintenance Supervisors in addressing Road Calls and ensuring the readiness of the revenue vehicle fleet for daily service
• Manages, trains, and supervises departmental staff to ensure efficient maintenance of the fleet and infrastructure
• Monitors and updates asset management software to establish preventative maintenance service schedules for revenue and non-revenue vehicles

• Coordinates and schedules vendor repair requirements both on and off property, collaborating with original equipment manufacturer (OEM) suppliers as needed

• Tracks, maintains and verifies repairs, warranty issues, accident reports, and overall inventory levels in the asset management software, including capital spare parts

• Collaborates with the Parts and Procurement Manager to maintain critical fleet maintenance inventory

• Supports vendor and contractor relationships for fleet and service delivery needs

• Implements departmental campaign projects, ensuring proper record-keeping for warranties, safety recalls, maintenance bulletins, and OEM service requirements

• Generates labor productivity reports to identify trends or shortcomings, working with staff to develop solutions

• Gathers data and documentation for monthly/quarterly/annual reports, including mean distance between failure (MDBF), safety, risk management, environmental impact, and material consumption

• Supports staff training on maintenance procedures and processes related to maintenance tasks
• Establishes effective communication methods and practices for staff across all shifts to facilitate departmental efficiency

• Administers employee discipline and corrective actions

• Organizes work schedules, particularly for weekend, holiday, and/or overtime shifts

• Ensures adherence to the Collective Bargaining Agreement (CBA)

• Proactively seeks ways to enhance customer satisfaction and foster stronger customer relationship
• Participates in identifying areas for enhancement and implementing constructive changes
• Maintains a comprehensive understanding of the company's operations and stays updated on evolving policies and procedures

• Performs other duties as assigned by the General Manager

Preferred Education, Licensing, and Certifications Required:

• Bachelor's degree in Mechanical or Electrical Engineering, Business Management, or Administration is preferred. An equivalent combination of education and experience that enables the successful performance of the role's essential functions will be considered;
• Transit Safety Institute (TSI) Transit Safety and Security Program (TSSP) certification preferred
• American Association of Railroads (AAR) M-1003 quality assurance auditor certification preferred
• Acceptable railway engineering certificate preferred;
• Possesses a valid driver’s license and acceptable driving record. Experience:
• Minimum Five (5) years of management and supervisory experience in an FTA or FRA-regulated rail transit agency or system or passenger or commuter railroad operation
• At least 7-10 years of relevant experience in Rail Maintenance
• Proven experience in rail transit maintenance management
• Strong leadership abilities with demonstrated experience in supervising and motivating teams

• Excellent communication, interpersonal, and problem-solving skills • Knowledge of relevant regulatory requirements and industry best practices

• Ability to effectively manage budgets, resources, and multiple priorities in a fast-paced environment Skills and Knowledge Required
• Communicates effectively (orally and written).
• Possesses strong analytical, organizational, and detail-oriented skills
• Demonstrates ability to work on a team.
• Proven ability to maintain confidentiality of company and customer records.
• Exhibits credibility, flexibility, and adaptability.
• Demonstrates capability to strategically plan to meet deadlines and future company needs Physical Requirements:
• Frequently communicates with employees and customers in person, on the telephone, and the computer to provide assistance
• Frequently walks and or stands
• Occasionally remains in a sitting position at a desk
• Frequently uses the computer with fingers and hands.
• Frequently exposed to outside elements of extreme heat and cold.
• Occasionally drives a motor vehicle.
• Frequently exposed to fumes, odors, hazardous materials, dirt and dust.
• Occasionally lifts objects weighing up to fifty (50) pounds when moving supplies.
• May be required to stoop, bend, or kneel

Key Competencies:

• Operational Excellence
• Expertise
• Technical Knowledge
• Profitable Growth
• Decision Making
• Results Driven
• Accountability
• Simple, Flexible, Agile
• Effective Communicator
• Approachability
• Integrity/Credibility
• Client-Oriented
• Customer & Community Service
• Develop Talent
• Safety
• Build Talent

• Visionary