Director Of Quality For Crisis Services And Zero Suicide

Duties & Responsibilities:

• The Director of Quality forCrisis Services and Zero Suicide is responsible for supporting CREOKS Crisis Services and the agency's implementation of the Zero Suicide Initiative.  This includes:
  • a.  the identification, monitoring, and improving processes that support and enhance quality, safety, customer satisfaction, and clinical effectiveness of CREOKS' Crisis Services;
  • b.  the development of periodic and annual outcome reports to inform managers of the process improvement of CREOKS' Crisis Services and the Zero Suicide Initiative;
  • c.  oversees the Quality Assurance and Patient Safety Committee as well as ensuring the implementation of a committee recommendations;
  • d.  training staff on clinical processes and interventions to improve staff capacity to perform crisis and Zero Suicide practices according to CREOKS protocol;
  • e.  assist the Clinical Director for Crisis Services in the certification and ongoing certification of Crisis Services;
  • f.  responsible for URQA process for compliance with standards for Chapter 23 and 43A which dictates our crisis care continuum of care;
  • g.  participate in community crisis meetings and suicide prevention coalitions as directed;
  • h. provide community education and training on Crisis Services and Zero prevention;
  • i. provides clinical services as needed to include screening, assessments, crisis/suicide prevention EBPs, etc.
  • j. participates in treatment team meetings as indicated by the Clinical Director for Crisis Services.
  • k. Maintain the clinical records system in accordance with ODMHSAS, OHCA, CARF and CREOKS rules and regulations.
  • l. To read and be knowledgeable of all current CREOKS policies and procedures.
  • m. Maintain productivity averages of direct service to clientele as set by CREOKS for full time employment.
  • n. All other duties as assigned.

Qualifications Required:

• Minimum of Master’s degree in a mental health related field.
• Must be fully licensed as an LPC, LMFT, LADC, or LCSW in the state of Oklahoma.
• Must have at least 3 years experience working in adult and children mental health.
• Knowledge of various treatment modalities especially for Crisis, suicide prevention treatment, and CAMS.
• Capability to work as part of a team.
• Core competencies in relation to individuals with co-occurring disorders
• Excellent team building skills.
• Excellent Communication skills.
• Preferred experience with direct work in Crisis Services and providing therapy to persons at risk for suicide.
• Preferred experience with other suicide prevention modalities such as DBT, CBT-SP.