Director Of Pharmacy

POSITION SUMMARY:

Responsible for the overall management, operation and strategic direction of FHC pharmacies, and serves as Pharmacist-in-Charge. Performs staff pharmacist duties a minimum 50% of time. Reports to Chief Financial Officer, and works closely with Operations and Finance Officers as well as other Directors and Managers at FHC.

DUTIES AND RESPONSIBILITIES:

• Oversees and adjusts all workflow, space and systems processes as needed to meet operational requirements.
• Monitors, analyzes and reports on established performance metrics on a regular basis.
• Works closely with Operations and Finance Officers to ensure that all information systems are operational and accurate, which includes implementation of and transition to new systems and integration with existing system.
• Provides regular consultation for patients and staff regarding medication and assures that all other dispensing pharmacists provide regular consultation for patients.
• Actively participates as a member of the Pharmacy and Therapeutics Committee.
• Provide oversight of Medication Therapy Management program.
• Oversees the work of all pharmacists and pharmacy technicians including recruiting, hiring, disciplinary action, scheduling, team building, performance evaluation, etc.
• Assures that all pharmacy staff are appropriately trained to perform necessary functions.
• Ensures compliance with all licensure and governing body requirements including but not limited to: Board of Pharmacy, Office of Pharmacy Affairs (including 340B Drug Pricing Program), and Drug Enforcement Agency.
• Ensures compliance with all contractual requirements of payers including but not limited to: Medicaid, Medicare, private insurance, and all federal, state, and local government contracts.
• Ensures compliance with wholesale purchasing agreement(s) and maintains close contact with vendor(s) for ordering, inventory and billing purposes.
• Ensures that all licensed pharmacy staff meet all licensure requirements including continuing education and recertification.
• Works with the Chief Medical Officer to develop and implement regular monitoring of quality indicators including but not limited to medication errors and client satisfaction.
• Works closely with Finance and Operations officers, and other senior staff and outside consultants to develop and manage comprehensive business plan for the Pharmacies including analysis of potential business opportunities, anticipated margins, forecasts of future sales and performance metrics.
• Works closely with Finance and Operations officers and other staff to maintain and develop all vendor and payer contracts.
• Responsible for managing the operational budget of the pharmacies in conjunction with the Chief Finance Officer.
• Performs staff pharmacist duties as required.
• Participates in staff meetings, planning meetings and other meetings as needed.
• Other duties as assigned.

COMPETENCIES:

Collaborative

• Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner.
• Adapts to change, takes responsibility for own actions to advance team goals.
• Speaks and writes clearly and persuasively in formal and informal presentations.
• Actively participates in meetings and uses listening skills to keep an open mind.
• Solicits input from appropriate stakeholders, explains reasoning for decisions and uses strong interpersonal skills to communicate and influence others.
• Gives recognition to others for results.

Solid Character

• Balances team and individual responsibilities while assessing own strengths and weaknesses.
• Exhibits objectivity and openness to others’ views.
• Welcomes feedback, builds positive team spirit, supports all team members.
• Develops alternative solutions, supports and share expertise with other team members while building positive morale.
• Demonstrates knowledge of company policies and treats people with respect.
• Works ethically and with integrity, upholds organizational values.
• Keeps commitments, shows respect and sensitivity for cultural differences.
• Educates others on the value of diversity, promotes a positive work environment where all feel free to contribute.

Organizational Support

• Completes administrative task correctly and on time and develops strategies to achieve organizational goals and values.
• Supports affirmative action and respect diversity, understands organization’s strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions.
• Prioritizes and plans work activities while understanding business implications of decisions.
• Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity.
• Displays knowledge of market and competition that aligns with strategic goals.
• Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas.

Leadership

• Displays passion and optimism while exhibiting confidence in self and others.
• Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others.
• Coordinates projects, develops workable implementation plans, includes staff in planning, decision-making, and process improvement.
• Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance.
• Makes self-available to staff, provides regular performance feedback.
• Develops individual team member skills and encourages growth.

Safety and Security

• Promotes safety precautions and security measures to ensure the safety of both staff and patients.
• Adheres to data security guidelines, including appropriate use of EMR systems and IT resources.

TYPICAL WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate noise.

TYPICAL PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear while conversing with staff and/or patients. The employee is occasionally required to sit. The employee regularly uses hands to finger, handle, or feel. The employee is also required to stand for a period of 8 to 10 hours on a daily basis; the employee must be able to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or Board of Directors.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to read and interpret financial reports to be able to effectively manage the departmental budget.

Reasoning Ability

Ability to research data and solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have an intermediate level of knowledge of using the internet, utilizing Excel spreadsheet software, and Microsoft Word software. Must have intermediate level of knowledge of utilizing Outlook software to manage schedules and communicate through the use of email to various recipients.

Other Qualifications

Must have adequate transportation to visit the five sites of the Family Health Center. Prefer bilingual speaking both English and Spanish.

EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES:

Bachelor of Pharmacy required, or Pharm. D. preferred from an accredited institution.

Current licensure including controlled substance license to practice pharmacy in Michigan.

A minimum of three years of relevant pharmacy leadership and management experience.

Background and knowledge of pharmaceutics and their drugs and interactions.

Familiarity with the 340b drug pricing program preferred.

Excellent verbal and written communication skills, including strong organizational, detail, managerial and interpersonal skills.

Demonstrated ability to work effectively with people of diverse races, ethnicity, ages, and sexual orientation in a multicultural environment.

Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.