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Form of workJob Description
We are seeking a Director of Operations for our High-Volume, High-Energy Concept to join our team! This national company is based in Boston and the Director position will supervise 3-4 locations. The preferred candidates have multi-year experience in eitherthe Hotel Industry as a Senior Leader or the Entertainment industry as a muti-unit manager. Must have "gaming" experience in your background. You will be responsible for providing customers with a memorable dining and entertainment experience. and coaching the GM's and their teams to this end. Prior multi-unit restaurant management experience needed as a base line for expanding your knowledge into managing an entertainment venue. This position will include a Director of Operations profit-sharing plan that is paid quarterly, a car allowance plan that kicks in in year two and this profit-sharing plan can increase the total income potential by 15%-25% annually!
Responsibilities:
- Observe and supervise all front-of-house activities including the entertainment venue and coach GM on opportunities
- Oversee guest services and resolve issues through the GM
- Ensure a high quality of service standards and timely food preparation is executed daily
- Responsible for overview on each locations staffing and scheduling
- Provides a critical assessment of facility and evaluates expenditures
- Coaches team on adherence to all safety and sanitation regulations
Qualifications:
- Previous experience in multi-unit restaurant industry position
- Strong leadership qualities and the ability to listen and lead
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong attention to detail and a growth mindset
Benefits
- Reduced dining cost at other company restaurants
- Full benefits plan including 401k after six months.
- Profit sharing plan based on achieving profit over prior year.
- Car allowance plan in year two
- 100% Confidential
