COMPANY OVERVIEW
Company Mission and Services
Focus Strategies is a national consulting firm based on the West Coast dedicated to helping
communities improve efforts to end homelessness. We do this through community-based
planning informed by local data and national best practices. For more than seventeen years,
we have provided consulting to jurisdictional and community leadership in communities
across the country in their efforts to reduce homelessness.
We are dedicated to partnering with communities through strategic consulting and technical
assistance to design and develop equity-informed and person-centered programs, map
strategic action plans, identify policy solutions, and evaluate efforts to improve outcomes for
people experiencing homelessness. We are committed to working with our clients to
understand their community’s needs, including the experience and dynamics of
homelessness in the region as well as the unique strengths and challenges of existing
strategies.
We are seeking a Director of Finance and Operations to join our mission-driven organization
who will contribute to a stable foundation from which we can operate and make a positive
impact for communities and individuals experiencing homelessness.
POSITION SUMMARY
Position: Director of Finance and Operations
Location: Remote; Pacific Time Zone, United States (preferably California)
Reports to: President
Direct reports: Administrative Manager & Fractional Accounting Manager
Status: Full-time, exempt
Compensation: $125,000 - $150,000 annually, determined by relevant factors, including
qualifications, certifications, experience, and skills
www.FocusStrategies.net | Phone: 916-436-1836 | 340 S Lemon Ave #1815 | Walnut, CA 91789
Time off & benefits: Paid time off (vacation, sick time, and 10 holidays), 401(k) with 4% salary
match and profit sharing, generous benefits (health, dental, and vision),
flexible spending plans, short and long-term disability insurance, and $50
per month reimbursement for phone, internet, and office supplies
Required: Proof of eligibility to work in the United States
Start Date: Open until filled
Contact Info: Ed Woo, ed.woo@theceosrighthand.co
DIRECTOR OF FINANCE AND OPERATIONS RESPONSIBILITIES AND REQUIREMENTS
Position Overview
The Focus Strategies Director of Finance and Operations plays a key role in achieving our
mission of reducing homelessness by sustaining and growing the infrastructure of our finance
and business operations. You will use your experience gained in similar organizations, your
strong people skills, and your excellent strategic mindset to develop, implement, and manage
operational and administrative solutions, working in close collaboration with the President. This
is “hands-on” and rewarding remote work, with great benefits and an organizational culture of
teamwork that results in our delivery of high-quality consulting and analyses.
Position Responsibilities
The Director of Finance and Operations brings experience, insights, and best practices to Focus
Strategies to enhance its financial controls, daily operations, and pathway to growth. This will be
accomplished through mentoring and managing people, optimizing resources, and streamlining
systems in alignment with our values.
Finance
- Work closely with the President to execute the organization’s financial strategy, entailing
prospective new projects.
- Develop and provide contextual insights into revenue, cost, and staffing forecasts,
the forecasts. As needed, model out financial scenarios to aid in planning and decision
making.
- Define and implement standard operating procedures (SOPPs) across AP and AR,
- Manage and assess the efficacy of all internal financial policies, recommending and
implementing updates, as needed.
- Develop and manage relationships with financial vendors including banking and credit
management firms.
- Oversee the output of the Finance and administration staff to ensure accuracy and
Operations
- Own the contract responsibilities of the company, including the creation/maintenance of
- Lead and/or oversee vendor procurement and software license maintenance, including
(User audits, management of seats/licenses; Does the budget match the timeline? Is the
service satisfactory? When does the contract expire? Are they staying within budget?).
- Collaborate with relevant staff on creating and implementing procedures in response to
their inclusion in relevant client requirements and reports.
- Coordinate with the President to ensure the employee benefits offered by the company
fulfill.
- Research, lead the selection of, and implement workflow/CRM systems to improve
- Lead internal processes and efforts to achieve specific goals, such as advancing the
provide support to internal projects where necessary.
Leadership
- Supervise Finance and administrative staff and ensure that departmental activities are
upholding the mission and values of the company.
- Work closely with Finance and administrative staff to set priorities and organize workflow;
completion, particularly at the month end.
- Set performance and professional development goals, provide regular feedback, and
Additional Responsibilities
- Actively participate in continuous learning and process/product improvement efforts with
- Engage in Focus Strategies’ collective processes (e.g., discussions, readings, committees)
- Contribute to team effort by accomplishing related tasks as needed.
Position Requirements
- At least 5 years of experience working in Finance and Operations, with at least 3 years at a
services firm (5 years of relevant experience will be paid at the lower end of the posted
salary with increasing pay based on skills and relevant experience).
- Knowledge of Finance and accounting as it relates to this type/size of business and
- Leadership experience of building effective teams, delivering performance feedback, and
mitigate the harms of hierarchy).
- Experience owning the contract process for a consulting or professional services firm.
- Experience working hands-on as a project-based consultant for a consulting or
professional services firm.
- Demonstrated experience working or volunteering in mission-driven organizations.
- Passion for ending homelessness and a commitment to data-informed public policy.
- Understanding of diversity, racism and oppression and a commitment to furthering equity
and belonging.
- Demonstrable ability to connect the details to the big picture for others.
- Ability to make accurate assessments about changing organizational landscapes and with
foresight, make determinations, produce insightful ideas, and set forth impactful next
steps.
- Skilled in Advanced Excel, Dropbox, Asana, QuickBooks and other finance, CRM, and
- Must have extraordinary attention to detail and accuracy, be highly self-directed, and
quickly.
- Strong written, verbal, and analytical skills.
- Preferred: knowledgeable about public agency services contracts (local and state).
What the Director Will Gain from the Position
- Opportunity to work with a supportive, committed team to reduce homelessness as
- Experience as a key member of a highly functional and collaborative executive team.
- Opportunity to grow with a strong organization making a meaningful difference.
- Increasing responsibility over time.
About Our Workplace
Focus Strategies is committed to creating an inclusive workplace with a collaborative team
dedicated to our mission of helping communities house people experiencing homelessness. We
are an Equal Opportunity Employer. In alignment with our company values, we strive to attract
and maintain a workplace that reflects a broad spectrum of diversity. We strongly encourage
employment applications from people who self-identify as coming from historically marginalized
populations and communities who have been most impacted by homelessness.
We are currently a 20-person firm that operates fully remote with regular phone and video
meetings. Our normal work hours are 8am-5pm Pacific Time. Occasional work outside of normal
hours may be required to meet project deadlines. This position requires limited travel to internal
meetings, client sites, trainings, and/or conferences.
Physical Requirements
- Ability to operate a computer for 6-8 hours per day.
- Ability to give and receive detailed information through verbal and written
communication.
- Ability to perform activities such as: preparing and analyzing data and figures,
- Ability to set up and maintain a safe and ergonomic workspace in home environment
shipments, rare shipping of equipment for repair, and carrying laptop and files for
occasional all-day travel.
TO APPLY
Please send your resume and brief cover letter as onePDF to ed.woo@theceosrighthand.co.
Please include your name and position title in the document’s electronic name (e.g., Kendra
Scott Dir of Fin and Ops application.pdf).