Director Of Event Services

Employee Perks!

Hybrid Days, Same Day Pay Access, FREE Parking (˜$105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity of Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details!

The Director of Event Services is responsible for overseeing all aspects of Event planning and execution within an organization acting as both brand ambassador and trusted partner – you’ll connect internal teams to deliver a seamless experience for planners, hosts and meeting attendees. The Director of Event Services manages a team of Event managers and coordinators, providing guidance and support to ensure successful event delivery.

Work Requirements

• Develop and implement strategic plans for event management in alignment with organizational goals.
• Collaborate with key stakeholders to determine event objectives, target audience, and budget requirements.
• Track revenue generation and return on investment for each event.
• Monitor expenses to ensure cost-effectiveness and adherence to financial targets.
• Recruit, train, and supervise a team of Event managers and coordinators while providing ongoing guidance, feedback, and support to team members to enhance their performance and professional development.
• Oversee all aspects of Event logistics, including venue selection, catering, audiovisual requirements, and transportation.
• Identify potential risks and challenges associated with events and develop contingency plans to mitigate them.
• Participate in property tours and client meetings.
• Attend/conduct all designated Events/Operations/Revenue/Sales Strategy meetings.
• Prepare all documentation of the events, including events orders and resumes to the satisfaction of the customer and clear communication with all departments on campus.
• Prepare, implement and compile data for strategic sales plan, regular reports, annual goals, forecasts and other reports as directed and/or required.
• Oversee and maintain administrative duties in Delphi
• Forecast catering food, beverage and room rentals on an annual, monthly and weekly basis.
• Ensures that all file turnover requirements (from Sales to Events Services) are fulfilled.
• Available and present for customer during the event to solve problems and / or suggest alternatives.
• Work with all departments to solve operational challenges and recommend specific improvement of services for customers, resulting in greater bookings and customer satisfaction.
• Tour, inspect and monitor function space for programs/ groups/ faculty events, and insure that the desired level of quality is maintained in all meeting room sets on a continual basis.
• Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department.
• Conducts weekly department meetings; attends out-of-campus meetings as required.
• Other related duties as required.

Qualifications

• Minimum of 3 years of experience in event, meeting, conference, or stage production management or high-level supervisory capacity
• College degree or equivalent experience preferred.
• Demonstrated excellence in attention to detail, understanding of Events management, events production, and leadership.
• Hands-on management style to be a working director and to select, train and retain skilled team.
• Excellent organizational, written and spoken communication skills.
• Excellent client relations skills to build relationships and resolve issues.
• Ability to prioritize and complete multiple projects and tasks efficiently and effectively.
• Fluency in Microsoft Outlook, Word, and Excel
• Ability to learn and operate property operating systems. Delphi.
• Ability to work both independently and as part of a team; ability to multitask in a fast-paced environment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• event, meeting,: 3 years (Required)

Ability to Commute:

• Louisville, KY 40209 (Required)

Ability to Relocate:

• Louisville, KY 40209: Relocate before starting work (Required)

Work Location: In person