DIRECTOR OF ENGINEERING

Position Summary

The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.

Qualification Standards:

Education & Experience:

• Must be 21 years of age or older
• At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience
• High school diploma or equivalent required
• Stationary Engineer’s license if required by local code
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required

Physical Requirements:

• Long hours sometimes required
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
• Travel related to company business sometimes required

General Requirements

• Maintain a warm and friendly demeanor at all times
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
• Must be able to multitask and prioritize departmental functions to meet deadlines
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• Attend all hotel required meetings and trainings
• Participate in M.O.D. coverage as required
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which include wearing nametags
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
• Must be able to maintain confidentiality of information
• Perform other duties as requested by management

Duties & Functions:

Fundamental Requirements:

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards
• Create, approve and post all Engineering staff schedules according to Highgate Hotel standards
• Create and adhere to annual budget for department
• Develop financial forecasts and actively participate in monthly profit/loss review meetings
• Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair
• Ensure the hotel is in compliance with all local, state and federal laws
• Create and implement a preventative maintenance program for all hotel equipment
• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards
• Ensure that room maintenance requests are handled in a prompt and courteous manner
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary
• Assist as necessary with special projects and renovations
• Actively participate in energy conservation programs
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner
• Ensure compliance with the Americans Disabilities Act (ADA)
• Administer all vendor contracts controlled by the engineering department
• Support and participate in all Highgate Hotel programs
• Lead and participate in Highgate Hotel Safety Committee

Licenses:

• Nevada Driver’s License
• OSHA 10 Card
• OSHA 30 Card

Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.