Job Description
Job Type: FT/Permanent
Job Location: Long Beach, CA
- SaaS Credit Experience/Expertise
- GAAP knowledge and experience
- IFRS knowledge and experience
- Policies development experience for global SaaS
Additionally, the Director of Credit is responsible for leading multiple teams that maintain and execute collections activity and engages with key stakeholders, which include international customers and external partners.
Work from home on Mondays and Fridays
About the Role - Essential Functions
Perform detailed analysis of financial data to proactively manage credit operations and evaluate ongoing credit risks and analytics regularly.
Develop Credit & Collection management reports for Controller, CFO and annual review and audits.
Document and implement respective fiscal controls to safeguard receivables.
Collaborate with Sales, Finance and Pricing/Packaging Director(s) to identify alternative credit opportunities for customers in economically burdened regions.
Policies and Procedures:
Develop SaaS industry pertinent credit policies and related accounting procedures that are consistent with all regulatory requirements in all countries.
Refresh and publish Credit Policy and coordinate successful implementation of policies in the OMS with various teams, Billing including.
Develop Credit Policy FAQ for Sales and Customers to elevate existing customer communications for account onboarding, aged accounts, and collection activity.
Apply independent judgement and knowledge of GAAP and IFRS (as needed), to develop policies and team responsibilities that are compliant; continuously provide input toward improvement of the credit and collection process across all entities and regions.
Collaborates with Sales, Finance and Pricing/Packaging Director(s) to identify alternative credit opportunities for customers in economically burdened regions.
Develops and manages the activities of the global Credit & Collections Teams.
Lead credit policy/practice training for credit team and provides performance feedback.
Establish team goals, allocate resources, and hold direct reports accountable.
Identify and delegate short-term, high-impact projects to direct reports.
Advanced financial acumen, including knowledge and understanding of GAAP and IFRS.
Excellent cross-functional communicator and collaborator with outstanding leadership and organizational skills.
Strong ability to manage competing priorities and efficiently discern task management.
Strong PC skills-proficiency in Microsoft Excel, Word, QB, and knowledge of Salesforce.
Familiarity with industry regulations and quality standards.
Ability to work flexible hours when needed.