Director Of Compliance And Contracts, Rsd

JOB DESCRIPTION

Director of Compliance and Contracts, RSD

Salary Range: $111,150 - $123,500

WHO WE ARE

HomeRise believes that home has the power to stabilize a person’s life. Built on a simple-but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we are building a new future for our neighborhoods and the city we love.

BENEFITS

HomeRise provides an excellent comprehensive benefits package including: 100% employer paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance; FSA for childcare, medical and commuter expenses; a 403(b) retirement investment plan with employer match; Employee Assistance Program; paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off. We also include PTO (2 weeks accrued for first 12 months and 3 weeks accrual from 13-36 months of continuous service); 14 paid holidays with one floating day for your birthday and of course sick time accrual. Other advantages working for us are Employee Referral Program, our HERO Award recognizing outstanding performance in the line of duty, sabbatical leave after 5 years of service.

POSITIONOVERVIEW

The Director of Compliance and Contracts, RSD, will serve as a vital member of the Leadership Team and provide vision and leadership to the agency on impact and performance regarding Resident Services. The Director will ensure that data is routinely collected and reviewed to support management and staff to ensure that program implementation meets quality, fidelity and accountability standards data driven culture. The Director of Compliance and Contracts, RSD, will further the mission of the agency and lead the sustainability and growth of these funding streams through public grant procurement, maintenance, and compliance oversight. The Director is responsible for overseeing and maintaining all government contracts and ensuring all regulatory compliance for billing, contract performance. The Director is responsible for accurate ONE System data and internal resident data across YARDI and PASS systems.

ESSENTIAL FUNCTIONS

Systems Oversight

• Ensure HMIS (ONE) System Compliance and administration, including uploads of documents, exits and enrollments within the system, ensuring additional ONE system needs are completed, as well as acting agency lead and ensuring opening and closing of staff ONE system accounts.
• Review monthly and quarterly PASS Quality Assurance reports to ensure contractual obligations are being met, when support is needed developing training opportunities in collaboration with Resident Services Training Manager
• Complete monthly, quarterly, and yearly CARBON reporting for the Resident Services Department
• Lead on the full implementation of salesforce database throughout the agency and our effective use of data to establish program effectiveness and to refine program when necessary.
• Oversee the accurate and on time reporting for external and internal dissemination of data.

Grants Oversight and Management

• Effectively collaborate with agency leadership around identifying, developing, and maintaining government contracts for Resident Services Department and consult on other opportunities as needed.
• Develop and maintain effective partnerships between program, finance, and data teams in support of developing and implementing new and existing contracts.
• Maintain strong working systems for contract management.
• Ensure that all contract programmatic and financial deliverables are met.
• Represent HomeRise externally as needed in grants management and collaboration with funders.

Compliance Oversight and Management

• Day-to-day management and coordination of activities adhering to compliance regulations.
• Implement strong systems to support smooth and timely billing, reporting, and tracking.
• Develop, implement, and maintain systems to ensure certifications, NPI numbers, and other regulatory needs are met to support billable services.
• Provide initiative-taking leadership and direction regarding all compliance regulations.
• Support all RSD audits including but not limited to: Medi-Cal, Medi-Care, MHSA, and county/state/federal audits, including responses to funders after.
• Coordinate with Director of Resident Services to ensure RSD compliance is consistently met.
• Coordinate with HomeRise leadership and program staff to understand need areas, capacity, and alignment with potential funding opportunities.
• Lead annual Resident Satisfaction Surveys and Townhalls.
• Agency lead for Critical Incident reports.

QUALIFICATIONS

• A bachelor’s degree is required in (psychology, social work, or public health).
• Minimum of five years’ experience may be substituted for four-year degree; professional experience in compliance, contracts management or related field.
• A strong understanding of relevant laws, regulations, and compliance standards.
• In-depth knowledge of supportive housing, housing first, trauma-informed, and harm reduction principles and demonstrated ability to coach/train staff in these areas.
• Proven ability to develop linkages among social service delivery systems and community-based resources.
• Excellent communication skills to interact with internal teams, external partners, and regulatory authorities, including the ability to communicate complex legal and compliance issues clearly and concisely.
• The ability to analyze complex legal and contractual documents, identify compliance risks, and develop effective strategies to mitigate the risks.
• Familiarity with specific industry knowledge in which HomeRise operates is preferred.
• Relevant certifications such as Certified Compliance and Ethics Professional (CCEP), or Certified Professional Contracts Manager (CPCM) are a plus.
• Demonstrated commitment to social justice: Sensitivity to people experiencing homelessness and the issues of homelessness and recovery, and ability to work with people from diverse educational and personal backgrounds.
• A commitment to ethical conduct and a keen sense of integrity.
• The ability to adapt to changes in regulations, industry standards, and organizational needs.

SUPERVISORY RESPONSIBILITY

• Senior Contracts and Compliance Programs Associate
• Contracts and Compliance Programs Associate

POSITION DETAIL

• Location: Administrative Central Office at 251 Post Street, San Francisco, CA
• Full-Time / Exempt status
• Schedule: Generally, Monday through Friday 9 am - 5 pm
• Reports to: CEO

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at their desk for extended period, use hands to finger for computer keyboard input, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk up and down stairs, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision. Mobility to use standard office equipment, including computer, vision to read printed materials, and a computer screen, and hearing and speech to communicate in person and over the telephone.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are no unusual environmental conditions. Typically, the noise level in the work environment is usually moderately noisy.

EQUAL OPPORTUNITY EMPLOYER

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.