Director Of Clinical Services

JOB DESCRIPTION

BACKGROUND

Prestige Healthcare Resources Inc (PHR-BH) is seeking an experienced, pro-active, thoughtful leader who can make a substantial and valuable impact on the organization.

Prestige Healthcare Resources Inc is a heath care company. Prestige currently provides services to over 1,500 patients in multiple states and looking to scale to providing care to over 10,000 patients in 5 different states over the next 3-5 years. Its focus is advocating and implementing integrated care model approach to underserved population undergoing behavioral health related issues. This is an excellent opportunity to join a transformational company with big heart of restoring hope back to the underserved community and a strong opportunity for growth. For more information, please visit www.MyPrestigeHealth.com

Position Summary:

• Reporting to the VP of Operations, the Director of Clinical Services is a key member of Prestige Healthcare Resources BH, LLC (PHR-BH) management team and is charged with the following:

1. Development of, creation of and implementation of and management of new and current programs
2. Orientation of, onboarding of and training of new and current PHR-BH staff clinical and non-clinical staff across the organization
3. Initiation of, creation of, development of and management of internship and other educational program within Prestige system of care

• This position provides supervision to a staff of specialists in the provision of patient access to care and behavioral health assessment services, including call management, clinical evaluations for level of care, crisis intervention, admissions, and referrals.
• This position interfaces closely with the Hospital's medical staff, Managed Care Organizations, Department Leaders, and Administration, as well as external referring agencies

Our Director of Clinical Servicescan expect to:

• Oversees the management of strategy, program development and sustainability, and daily operations for several programs within Prestige system of care under the guidance of the VP of Operations.
• Work with PHR-BH Leadership to identify and implement additional programs and initiatives as needs arise
• Serve as a consultant for all clinical areas within Prestige system of care, inclusive of crisis response, client suicidality and intervention, clinical processes, and workflows
• Ensure that collaboration between Clinical Services teams and other PHR-BH teams and community organizations is a priority
• Oversee the intake and admission division. Ensure all new referrals and new patients’ assessments are completed on time.
• Lead and coordinate PHR-BH centralized intake & admissions processes and workflow while liaising with all department and program within Prestige system of care.
• Assist with completion of initial assessment and other related clinical tasks as needed.
• Ensure of productivity and viability of all programs oversee and managed
• Other tasks as assigned

Experience and Professional Qualifications:

• Masters’ Degree is required, in a relevant field (such as psychology, social work, counseling, or nursing) and must also hold a valid professional license in their respective field (e.g., Licensed Clinical Psychologist, Licensed Professional Counselor, Licensed Clinical Social Worker, etc.
• Prior Staff and Program Management is required
• Expertise and/or experience in the following content areas: managing mental health and substance use disorder programs, fee for service operations, clients with complex trauma due to violence and maltreatment
• Working knowledge of mental illness/chemical dependency and experience in clinical interviewing, patient assessment, treatment planning, communicating with external review organizations or comparable entities
• Conducting community needs assessments
• Trauma treatment modalities
• An understanding of human behavior and the effects of trauma
• Verbal and written communication – Interpersonal communication
• Mediation and resolving group conflicts
• Public Speaking and Training
• Grant writing and resource development

SUPERVISION RECEIVED:

• VP of Operations

SUPERVISION GIVEN:

• Clinical & Ancillary staff

COMPETENCIES

1. Technical Capacity.
2. Personal Effectiveness/Credibility.
3. Thoroughness.
4. Collaboration Skills.
5. Excellent verbal and written communication skills.
6. Proficient computer skills, Microsoft Office Suite.

WORK ENVIRONMENT

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

• Position does involve local travel on a consistent basis.

POSITION TYPE AND EXPECTED HOURS OF WORK

• Flexible (onsite/off site)

TRAVEL

• Within State of Virginia

WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE)

Prestige Healthcare Resources BH, LLC requires that all employees be legally authorized to work in the United States. All employees must complete Form I-9 within three days of hire and will be entered into the federal E-Verify system.

EEO STATEMENT

Prestige Healthcare Resources BH, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.