Director, Metrics & Benchmarking - Pharmaceutical Industry

Join a Legacy of Innovation 110 Years and Counting!
Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 100 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 16,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. Under the Group’s 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders.

Summary

The Director of Metrics and Benchmarking is responsible for cultivating a culture of Measurement Centricity within R&D to ensure continuous improvement in ways of working, leveraging both quantitative and qualitative means. Define and implement a model to measure Key Performance Indicators, Key Quality Indicators, Key Risk Indicators and other targeted operational metrics across each R&D Line Function. Establish internal and external benchmarks to inform future planning and target setting. Oversee Annual Target Setting Process as part of Yearly Functional Objectives. Establish commentary collection process for outliers to drive intervention, escalation and continuous learning. Oversee the build and governance of a Metrics Library and Database with clear definitions and thresholds along with mappings to processes and roles. Oversee the development of Dashboards tailored to various reporting audiences, functions and processes to improve decision making. Responsible for managing external Benchmarking Study Submissions and seeking out external competitive intelligence to provide line of sight to outside environment. Advise on and track Measures of Success for all Non-Drug Projects relating to System and Process change. Educate Line Functional Associates and Leadership on the value, use and definition of all metrics. Extract insights and communicate key messages through executive summaries and supporting decks. Oversee the selection and monitoring of metrics for Resource Mgmt, Risk Mgmt and RBQM. Oversee the production of the Project 4D R&D Dashboard in partnership with DX. Evolve existing Dashboard Approach/Content e.g. SEOC into more impactful suite of Dashboards with clear purpose and maximum utilization/effect. Advise and Partner closely with Data Governance in order to implement proper standards and data quality measures to ensure Metrics are of the highest level of accuracy. Support the development of a cross-system standard, adhoc and self-service reporting environment allowing Line Function users to customize and refresh reports as needed. Develop a seamless partnership with other roles in Global R&D Excellence in particular the Business Engagement Leads to maintain a pulse on in-function needs and adoption. Direct/Indirect Line Management of Data Analysts/Data Scientists who will produce the metrics, reports and outputs. →
Responsibilities
- Metrics, Benchmarking Competitive Intelligence→ Define, Build and Govern Metrics, KPIs, KRIs, KQIs across all RD LFs→ Drive Annual Target Setting Process through Senior Level Engagement Alignment→ Track RD and Functional Progress against agreed objectives→ Build and Maintain Metrics Catalog along with strategy for End User Education→ Develop and execute plan for Capture, Categorize and Report on Qualitative Commentary/RCA/Learnings→ Prepare Executive Summaries and present on insights/learnings→ Develop Harmonized model for Measure of Success definition for Non-Drug Project (IT/Non-IT) along with tracking of realized benefits→ Develop and Govern measures to assess 3rd Party Performance

- External Benchmarking Competitive Intelligence→ Leverage public source data to evaluate competitive landscape and insert intel into internal decision making processes→ Submit required data for External Benchmarking Surveys, distill insights and Socialize Outputs→ Maintain relationships with 3rd parties and Peer companies to gain additional perspective on changing industry trends, challenges and performance measures/standards→ Seek opportunities to secure new external data drive partnership with vendors in this space

- Reporting→ Provide oversight and direction around the build of a standard and adhoc reporting environment, moving away from single system vendor developed reports into a cross-system integrated internal reports→ Provide oversight and direction around the build of a self-service reporting capability to allow end users to update and modify reports on-the-fly without support→ Define, Develop and Govern the production of a series of Dashboards tailored towards various roles and levels within RD along with defined process flows for optimal use

- Collaboration/Partnership→ Partner with Functional Leaders/SMEs to ensure alignment on Metric targets, usage, insights and outputs→ Partner closely with other key roles in Global RD Excellence to ensure optimal build and adoption of metrics→ Work with other Non-RD functions (DX/IT, CSPV, QA, DX, Legal, Commercial, Med Affairs, Drug Supply) to leverage additional targeted data for RD purposes along with identifying shared metrics of value

Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation.

Education Qualifications (from an accredited college or university)
- Bachelor's Degree in Computer Science, Life Science, Engineering, Business Administration or a related discipline or equivalent work experience is required
- Master's Degree preferred

Experience Qualifications
- Minimum 9 years experience in the Pharmaceutical Industry in Clinical Drug Development supporting multiple functional stakeholder groups globally, working with internal and external data from Research through to Development to develop Performance Metrics required.

- Minimum 3 years leading a Metrics group, responsible for the definitions and governance of KPIs, KRIs and KQIs, reporting out from associate to leadership levels preferred.

- Experience within or supporting Clinical Drug Development processes, roles, data and systems is required required
- Demonstrated ability to influence at all organizational levels through clear, concise, and impactful verbal and written communication skills. required
- Experience analyzing, extracting and communicating insights along with driving tangible improvements in metric outcomes required
- Experience establishing yearly metric targets and overseeing the production of Dashboard Outputs required
- Knowledge of Industry Metrics Standards such as the Metrics Champion Consortium required
- Experience managing Benchmarking study submissions working with vendors such as CMR/KMR required

Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.