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Form of workAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies®.
Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
What you get to do in this role:
Provide thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of our Legal and Risk business and how these are best served by continuous improvements to our delivery approach.
Defines a portfolio of change and roadmap. Engages and influences IT and business leaders to ensure the portfolio will deliver agreed business objectives.
Develop and nurture relationships with Legal and Risk customers to incorporate shared ideas and goals into tangible product outcomes.
To be successful in this role you have:
Must have significant experience working with Legal teams (minimum two years).
Significant experience with Legal and Risk technologies.
Legal and technical certifications a strong plus.
5+ years of software delivery leadership in an Agile & technology practice, with roles of increasing responsibility, and shown experience developing and leading enterprise initiatives.
Minimum 5 years of experience handling application build, configuration management, deployment, and release engineering.
Are a passionate, hands-on change agent that believes teamwork and communication are critical to high performing team function.
Enjoy working with the latest enterprise tools and building automated, integrated systems.
Believe cultural and behavior changes and uplift are critical for improving teams of all sizes.
Believe in continuous improvement through rapid, iterative change.
Are in constant quest of learning and apply that to tools, technologies, and processes.
Are a smart, enthusiastic, creative leader who can look beyond today's problems to find tomorrow's solutions.
Able to communicate a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process.
Interacts with others, internally and externally, in a way that gives them confidence in their intentions and those of the organization.
Excellent interpersonal skills, proven track record of building strong relationships and establishing credibility at all levels.
Possess a can-do attitude and sense of ownership to thrive in a fast-paced environment.
Have successfully led teams through major project engagements that involve Agile and technology transformation.
Demonstrate proven leadership experience - leading, not just managing.
Have a strong focus on business outcomes.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .
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