Director, Internal Audit and Risk Management

Mission Statement:
The mission of the Massachusetts Department of Revenue (DOR) is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. 
 
Vision Statement: 
Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused and transparent.

Division Overview:

The Administrative Affairs Division is responsible for all the Department of Revenue's administrative, facility, human resources, labor relations, and marketing & digital services functions. It also includes the Risk Management and Assessment Group and Employee Training and Development.

Position Summary:

The Director of the Office of Internal Audit and Risk Management (OIA) is responsible for promoting awareness, accountability, and management of risks; effectiveness of internal controls; safeguarding of information; and compliance with regulatory authorities.

OIA's mission is to foster a working environment that drives the Agency toward providing quality services to the public and achieving its mission by partnering with business owners to promote efficient and sound business processes and practices, risk-informed decision-making, effective risk mitigation, and compliance with laws, policies, and mandates.

Duties & Responsibilities:

• Manage overall performance of OIA, which includes, operational and functional audits, consulting, and advisory services, user access and email monitoring, Risk Management and policy coordination
• Develop a plan for institutionalizing a GRC process, including establishing a GRC Committee and identifying Business Risk Liaisons
• Chair the Agency's Policy Workgroup to promote the development and regular maintenance/update of required policies, standards, and plans
• Participate as a subject matter expert (governance, risk, compliance, controls) in various work groups
• Act as the DOR Single Audit Liaison with the Comptroller's Office concerning internal control matters
• Perform other duties as assigned

Preferred Qualifications:

• Customer Centric
• Ability to acquire, review, and assess data and information, and communicate the key points and their relevance concisely and clearly in a manger that would enable a general audience to understand
• Critical thinking and analysis
• Vision development
• Strategic planning and organization
• Relationship management
• Ability to interact with all levels of management and staff
• Expert in Risk Management, Internal Auditing, and negotiations
• Certification in one or more of these fields is a plus:
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Public Accountant (CPA)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Project Management Institute - Risk Management Professional (PMI-RMP)
  • ITIL Expert
  • Certification in Risk Management Assurance (CRMA)
  • GRC Professional (GRCP)
  • Certified Internal Auditor (CIA)

As part of the Future of Work initiative, the agency is adopting a hybrid work model.  Hybrid work is a mix of in-office work and telework. This position will work remotely some days and in-person on other days.

An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.

The recommended candidate will be subject to extended background checks by this agency and the Executive Office of the Governor.

MINIMUM ENTRANCE REQUIREMENTS:

 Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.