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SalaryAbout Restaurant Brands International:
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
Job Title: Director, Operations Analytics & Finance, PLK, Company Operations
Position Overview:
Lead Popeyes company owned restaurant's financial planning and reporting as well as analytics, ensuring profitability through proper budgeting, vendor management, R&M oversight and cost savings initiatives. Directly lead analytics team and influence field team to drive operational performance through thoughtful analytics that drive insight and performance. Allocates work as a team leader; may check on completion/quality.
Responsibilities:
- Lead analytics team to drive financial and operational improvement through data insights
- Manage the financial reporting for the portfolio of company restaurants, driving profitability
- Collaborate with FP&A to ensure planning and reporting requirements are met
- Develop management tools to drive operational proficiency; provide daily reporting on restaurant metrics to monitor performance
- Responsible for weekly Performance Boards and assists with strategic decision-making for in-restaurant operations
- Responsible for maintaining routine tools and reports on daily operational Key Performance Indicators (KPIs)
- Responsible for covering data analysis for the following groups: sales, traffic, upselling, OSAT, SOS, COGs, Labor, EBITDA\
- Responsible for setting weekly, monthly, quarterly, and yearly team goals pertaining to sales, operations, and profitability
- Manage vendor contracts and relationships
- Oversee R&M process and capex allocation; $10M+ annually
- Develop fluency in back office systems to support field team
Essential Duties:
- Evaluate overall performance by gathering, analyzing and interpreting data and metrics
- Streamlines routine processes and follow ups across the entire marketspace
- Creates action plans to reach aggressive targets and close the gaps on key operations metrics including but not limited to speed of service, food quality, friendliness, traffic, and sales
- Routinely presenting to leadership team to provide insight into financial performance across company restaurants
- Manages company R&M and capex budget to facilitate image and equipment improvements
- Ensures data quality on all metrics and troubleshoots any potential discrepancies
- Communicates results to field operations team to identify areas of greatest opportunity
- Provides data (i.e., sales, traffic, and upselling) on restaurant operations for the weekly performance boards in-restaurant
Qualifications & Skills:
- Bachelor's degree in business or related field
- Strong analytical skills; proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Knowledge of applicable procedures, requirements, regulations, and policies related to restaurant operations
- Skilled in analyzing relevant data and preparing appropriate reports
- Ability to clearly communicate and understand information in business English, both orally and in writing
- 8+ years previous experience; specific experience in Franchise Operations preferred
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
