POSITION SUMMARY:
The incumbent is responsible for the overall direction of the food and beverage department including all Restaurants, Casino Beverage, and Banquets/Catering. Will promote an effective, efficient, organized, quality oriented, and profitable restaurant and beverage operations. The position ensures high levels of guest satisfaction and quality of food, beverage and service; the position is instrumental in running a progressive, creative and unique F&B experience and achieving set forth objectives and goals.
Responsibilities:
ESSENTIAL FUNCTIONS:
- Ensures the smooth operation of a fast-paced, high volume, multiple-outlet food & beverage department.
- Responsible for the overall front of house leadership of the Food & Beverage
- Responsible for reviewing all staffing levels, working conditions and other matters which influence quality of guest service as well as profitability.
- Ensures departments maintain compliance with all laws and regulations, gaming commission rules and company policies and
- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget Reports budget concerns / deviations to the VP – F&B.
- Creates effective cost control measures and standards to manage business levels and create a quality experience for guests consistently.
- Negotiates items and prices with vendors ensuring profit margins are within acceptable levels. Works closely with purchasing to coordinate purchasing, receiving and or rotation of stock.
- Ensures that all areas are complying with controls and standards, responds quickly to remedy areas that need
- Assures staff is certified in sanitation and safety techniques and complies with all sanitation and bureau of alcohol procedures and
- Assists the marketing department in menu planning for catering functions and events, and/or special
- Develops food and beverage menus and concepts that can best attract gaming
- Mentor and develop the food and beverage department by managing work allocation, training, problem resolution, performance evaluation and the building of an effective and efficient team dynamic.
- Responsible for hiring, retaining, motivating, evaluating and direct food, and beverage staff, ensuring employees receive adequate guidance and resources to accomplish established
- Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating
NON-ESSENTIAL JOB FUNCTIONS
- Attend seminars when needed.
- Stays current on F&B trends as they would benefit our business, team members and guests.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
BS/BA degree in related field required. At least 10 years of management experience in the hospitality, entertainment, and/or food and beverage industry. Previous Director level experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming
- Must successfully pass background
- Must successfully pass drug
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Proof of authorization/eligibility to work in the United
- Must be flexible schedule including nights, weekends, holidays with the understanding days off will
- Proficient in MS Office Computer
- Ability to sustain a high level of confidentiality and
- Must be able to address stressful situation with guests with dignity and the utmost tact and
KNOWLEDGE OF:
- Pertinent federal, state, and local laws, codes, and
- Gaming
- Principles of supervision, training, and performance
- OSHA Standards and reporting
ABILITY TO:
- Develop and administer goals, objectives, and Instill personal accountability for team.
- Make unpopular and/or difficult decisions which benefit the organization in the short and long
- Be a strategic, ethical, and effective
- Withstand noisy and smoke-filled
- Select, supervise, train, and evaluate team
- Participate in the development and administration of goals, objectives, and
- Interpret and explain policies and
- Communicate clearly and concisely, both orally and in
- Establish and maintain effective working relationships with those contacted during
- Interpret and apply federal, state, and local policies, laws and
- Be flexible to work varying shifts and time schedules as