Director, Distribution And Fulfillment Operations

Location: 100 Enterprise Drive, Suite 100, Flower Mound, Texas - 75028

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 420 Sales Centers in 13 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!

You want Benefits? You've got it! Our generous benefits package includes:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

• 401 (k) with generous company match

• 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)

• 100% employer paid Life Insurance and Long-Term Disability Insurance

• Paid Parental Leave

• Fully Funded Tuition Education Programs

• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance

• Employee Stock Purchase Plan

• Employee Discounts and much more!

Job Summary:

The Director of Distribution and Fulfillment Operations is responsible for strategic planning, direction, and overall performance of four North American Central Shipping Locations (CSLs). This key member of the Supply Chain and Operations leadership team achieves the lowest possible total operating expenses while delivering consistently high branch replenishment and customer fulfillment service levels. She/he drives continuous improvement efforts in operational effectiveness while demonstrating POOLCORP's core values of respect, integrity, diversity, and safety of others. The ideal candidate will build and develop strong leaders to run safe, highly efficient operations. Reporting to the VP, Supply Chain and Operations, she/he will work with a variety of teams across the organization to generate creative solutions to complex business problems and deliver meaningful results. This role will be critical in leading change management to support organizational transformation and growth.

Responsibilities:

• Provides leadership, direction, and motivation to the CSL management team to achieve safety, profitability, growth, and employer of choice goals.

• Leads the design and implementation of standardized processes and systems across the network; seeks out opportunities for simplification and automation of core processes.

• Develops the CSL budget, ensures adherence to the budget, and takes corrective action as required. Strives for cost per line improvements in all operations with a focus on productivity gains and error reduction.

• Monitors CSL performance towards corporate, service, financial and other goals; analyzes results and initiates appropriate action to achieve goals.

• Develops cross-functional relationships external to the CSL operations to achieve goals and identify improvement opportunities; cultivates strong relationships and strategic partnerships with Sales leadership.

• Directs efforts to improve profitability through cost reduction, cost avoidance, and process improvement/loss prevention.

• Responsible for training and coaching managers to develop high performing teams.

• Guides managers to use the performance management process (i.e., hiring, development, review, and termination of associates) to motivate employees to grow in their jobs and in their careers. Personally participates where needed.

• Develops and delivers briefings and presentations to executive management.

• Directs regular staff meetings to ensure communication of strategy and resolution of issues.

• Develops and documents a five-year network strategy.

• Manages significant cross-functional projects to ensure goals and timelines are met.

• Develops, manages and monitors CSL metrics and ensures that disciplines are in place and operational to ensure the health and integrity of the business and our associates (e.g., safety, inventory accuracy).

• Participates in special projects and performs additional duties as required.

Requirements:

• 10 years of experience in distribution management; 5 years must be in multi-facility leadership roles with P&L responsibility

• Bachelor's degree in Operations, Business Management, Supply Chain or equivalent

• Significant experience in leading operations/supply chain for a global organization

• Has a history of applying influential leadership to achieve results in a changing environment

• High level of intellectual curiosity and personal integrity

• Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, and customers

• Solid understanding of distribution, logistics, warehousing, and customer fulfilment methods.

• Deep experience and understanding in applying Lean principles to various environments and operations.

• Looks beyond existing methodologies and current processes to define and resolve complex problems

• Ability to deliver results in a fast-changing business and/or regulatory environment

Preferences:

• MBA or relevant advanced degree

• Significant experience in organizational leadership

• Experience in change management

• Detail oriented; strong analytical aptitude

• Self-motivated, creative, and collaborative outside-the-box thinker.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.