Director, Data Evaluation

UWBA is an equal opportunity employer committed to a diverse workforce. UWBA is committed to building and maintaining a diverse staff and an inclusive workplace that values equity. We welcome applications from immigrants, BIPOC, LGBTQ applicants, and people with lived experience in poverty. 

JOB DESCRIPTION: Director, Data and Evaluation

Department: Community Impact Team

Reports to: Vice President, Impact Strategies

Classification: ExemptManagement

Closing Date: Open until filled

Overview of UWBA:  United Way Bay Area (UWBA) mobilizes the Bay Area to dismantle the root causes of poverty and build equitable pathways to prosperity. UWBA brings together partners from the nonprofit, business, and government sectors to address Bay Area poverty. We partner across sectors, develop solutions, capture the data we need, and use those insights to support public policy and create research-backed community initiatives. These initiatives include:

• Housing Justice: Improve access to stable, affordable housing and homelessness prevention.
• Employment & Career Opportunities: Build systems and pathways to career and employment opportunities. 
• Financial Stability: Help families increase income and savings on their way to financial stability.
• Basic Needs: Ensure access to basic needs like food, housing, and legal services.

For more information about UWBA, please visit http://uwba.org.

The Opportunity:

Are you passionate about helping people in the Bay Area communities move out of poverty and addressing the root causes of poverty? Would you like to lead program evaluation and learning initiatives that support us to do our best work? Do you have advanced analytical, technical, project management, and teaching skills that you would like to leverage to have a positive impact on our local community? This position represents an opportunity to leverage those skills and to work with a team of committed professionals working to create greater opportunities for children, youth, and families in low-income communities.

The Director, Data and Evaluation position will drive the design, planning, implementation, and oversight of program evaluation and impact measurement efforts at UWBA. This role will oversee the execution of innovative data initiatives aimed at scaling and improving community impact.

The Director, Data and Evaluation is responsible for developing and implementing evaluation tools and strategies for our CIT programs, ranging from shared database training tools for staff to reports used by staff and leadership to drive program development and impact. The Director will play a key role in driving systems and culture change around data and evaluation throughout the organization. This person is responsible for translating complex data into actionable metrics, designing the regional learning curriculum connected to data and evaluation, sharing our learnings externally, and for leading regional trainings and events. The Director, Data and Evaluation is responsible for administering the Exponent Case Management database, Salesforce database related to community impact, and other data systems developed to support CIT. The Director will supervise the Data and Evaluation team, which includes one Senior Data Manager and two Program Analysts. This role will report to the Vice President, Impact Strategies.

This position is hybrid and may require some travel around our 8-county region as well as spend some time in the UWBA offices located in San Francisco or San Jose for organizational meetings and events.

What you’ll do:

Evaluation and Analysis

• Lead the design and implementation of both quantitative and qualitative program evaluations for UWBA programs
• Lead analysis of client and community data using Salesforce, Tableau, Excel, or other data analysis software. Provide summaries and analyses for staff, partners, and leadership on a regular basis. Supervise and oversee data analysis projects for Program Analyst, interns, and other staff.
• Facilitate processes to support learning from program evaluation efforts and community data trends. Create reporting tools, such as Tableau dashboards, to build CIT capacity for data-driven decision-making.
• Develop and distribute analyses, instructions, and tools to share learnings widely. Present data and learnings at internal and external convenings.

Database management

• Oversee design, implementation, and maintenance of program data monitoring and evaluation systems. Supervise and oversee Senior Data Manager’s d.atabase administration projects
• Establish and maintain internal standards and protocols related to the collection, storage, and processing of CIT program data, including adherence to state and federal data privacy regulations.
• Lead design, implementation, maintenance, and training for Salesforce features related to tracking CIT program data, working in partnership with IT and UWBA Salesforce administrator. Supervise and oversee Senior Data Manager’s Salesforce projects.
• Oversee efforts to provide technical assistance to UWBA and partner staff that advance evaluation capacity building and quality assurance.
• Lead the migration of data to other software, as needed, working with members of the IT department, Finance, and partners.

Regional Learning and Capacity Building

• Communicate with external initiatives and learn from their evaluation efforts. Act as a point of contact with others interested in learning more about our evaluation efforts.
• Design and lead regional training around data and evaluation, providing actionable insights for both partners and UWBA. Develop tools and compile information to help build partner capacity to track impact.
• Represent United Way within external groups and collaborations, attend meetings as appropriate to accomplish identified outcomes.

Fundraising

Team Management

• Hire, train, and supervise team members, including, but not limited to the Senior Data Manager, SparkPoint Program Analyst, and Community Impact Program Analyst.
• Compile and manage program budgets, including tracking expenses, reviewing cost center reports, communicating with Finance, and working with other CIT leadership.
• Work with CIT leadership for overall management of CIT to implement organizational priorities related to data and evaluation.
• Manage contracts with consultants and vendors.

Support general organizational goals:

• Support organization-wide planning, development, and communication activities as needed; and
• Other duties as assigned, dependent on organizational needs and employee skills

Who you are:

Position Requirements:

• At least five years of related professional experience in program evaluation, data management, and analysis.
• At least three years of supervisory and team management experience.
• Excellent project management and organizational skills.  Meets deadlines and completes tasks with a high degree of accuracy and dependability.
• Excellent written and oral communication skills. Presents written and verbal ideas in a style that is clear, fluent, concise, and persuasive.
• Ability to work effectively with non-profit, government, community, and labor professionals and leaders as well as corporate executives. 
• Computer proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) and experienced in database management. Comfortable and interested in learning becoming proficient in new software systems and tools.
• Bachelor's degree or relevant work experience in fields related to applied research, program evaluation, and social sciences. 
• Commitment to deepening expertise around racial equity, diversity, inclusion, and self-awareness. 
• Familiarity and knowledgeable of different non-profit, public, philanthropic and private stakeholders in the 8 Bay Area Counties preferred
• Experience with Salesforce, case management software, web-based survey platforms, and/or with an e-advocacy platform is preferred
• Experience in grantmaking, fundraising, marketing preferred

Core Competencies and Attributes of the Successful Candidate

• Personal commitment. Personal mission and passion for moving people out of poverty. Values equity and diversity and committed to inclusion. Personal values align with UWBA’s core values: Respect, Equity, Accountability, and Integrity
• Results orientation. Strong initiative, accountability, and willingness to take ownership and drive projects to completion. Can act quickly and decisively. Flexible and adaptable to opportunities, challenges, and changes in circumstances or context.
• Effective member of teams. Works well on and values teams. Able to serve as follower or leader, facilitate others’ participation and voice, contribute to a variety of roles as needed. Places team’s success above personal agenda or recognition.
• Leads well with integrity. Actions and choices embody the organization’s vision, mission and values. Uses techniques that appeal to reason, values, or emotion to generate enthusiasm for the work, commitment to task objectives. Nurtures future leaders.
• Demonstrates interpersonal savvy: Understands attitudes, needs, interests, and perspectives of others; understands non-verbal communication of others and has cultural sensitivity.
• Problem-solving approach. Provides early identification of problems and clearly articulates the crux of the issue as well as its potential impact on people and initiatives. Initiates solution-oriented discussions and dialogue.
• Coalition-building, networking, relationship management. Develops networks and alliances both internally and outside UWBA, through the two-way exchange of ideas. Initiates contact and builds relationships with individuals and institutions who want to invest their time and resources in UWBA's mission and activities. Manages relationships with skill and authenticity.
• Continuous learning. Desire and ability to master new skills and areas of expertise.
• Demonstrates patience, good judgment, and possesses a sense of humor.

Salary: 

• Salary range: $120,000 to $140,000 annually, depending on experience and qualifications.
• Excellent and comprehensive benefits package including medical, dental and vision; retirement contribution; vacation and holiday time; etc.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  
UWBA does not discriminate on the basis of race, color, gender (including actual or perceived gender, and gender identity), sexual orientation, age, marital status, medical condition, religious affiliation, veteran status, national origin, citizenship status, mental or physical disability, or any other characteristic protected by applicable state, federal or local law. Applicants must be able to work legally in the United States. UWBA will consider qualified applicants with criminal histories in the manner consistent with the requirements of the San Francisco Fair Chance Ordinance. If you need reasonable accommodation in order to apply for a job, please let us know. If the reason you need accommodation is not obvious, we may ask for documentation confirming your functional limitations.
 

TO APPLY: click here and submit your resume along with cover letter.

To foster an open and impartial application review process that minimizes the potential for bias, please remove any reference to academic institutions from which you obtained any degree, if applicable, for example, simply list “Bachelor of Arts in Sociology”. Not having a degree will not preclude you from being considered; applicable work experience is equally considered.

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