AddressHOW MIGHT YOU DEFY IMAGINATION?
If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.
Director, Contracting Business Technology
Live
What you will do
Let’s do this. Let’s change the world! In this vital role the Contracting Business Technology Director will join our Contract Development leadership team within US Value Access and be responsible for overseeing a portfolio of technology improvement requests from business stakeholders across the organization. This position requires a dynamic leader and innovative strategic problem solver committed to delivering innovative capabilities to the US V&A organization. We are seeking a business leader who understands technology, can lead multiple workstreams concurrently across multiple business units, and can effectively manage change across a complex organization.
The Contracting Business Technology Director will be responsible for both advancing existing technology to optimize business processes and as well as finding opportunities for future technology platforms. This role strives to streamline integration of people & processes through advances in technology and includes workstreams that explore applications of artificial intelligence to contracting workflows. This leader will be the business owner for one of the key GTN workstreams and will be expected to prepare regular updates to executive leadership. This leader will also be expected to frame and sponsor future business cases for possible resource investments should that be warranted.
As a Business Technology leader, you will play a pivotal role in shaping our technological future, improving user experiences, and ensuring efficient business operations. This multi-faceted position imparts strong leadership, strategic vision, and a deep understanding of technology’s role in achieving business goals.
Critical to this role is the development of key performance indicators (KPIs) and a metrics and measurement plan that will allow the team to monitor workflows, business performance, and team efficiency and effectiveness across functions. Reporting and periodic readouts to cross-functional teams that leverage our technology platforms will be a requirement of this role.
This position operates within a complex environment, and the successful candidate will take initiative, problem-solve, work independently and exercise appropriate business judgment. Essential activities include evolving the Contracting Ecosystem into a high-quality data repository, detecting business workflow automation candidates, and identifying opportunities for continuous improvement. Interaction and strong communication with cross-functional teams is crucial.
Key Responsibilities
Shaping Amgen’s Future
Serve as Primary liaison for the business with Global Commercial Operations Digital Technology and Innovation Centers of Excellence to translate, negotiate and influence business needs into system solutions
Lead team to evolve capabilities within our contracting ecosystem to improving reporting and contracting workflows within Conga CPQ & CLM
Identify opportunities to automate redundant business processes with Artificial Intelligence
Partner with IT to thoroughly explain business needs and enable the IT product team to develop detailed technical requirements & design options
Ensure data and process compatibility while minimizing disruption to day-to day business operations
Lead KPI workstreams and initiatives on metrics measurement and reporting
Prepare business cases for resource allocation as needed
Maintain System Continuity and Build Business Capabilities Roadmap
Develop and deliver a comprehensive business capability roadmap aligned with the company’s strategic objectives
Identify emerging technologies and trends to maintain a competitive edge
Manage prioritization of business capabilities within the product backlog
Champion and influence organizational change through daily behavior and in the implementation of business needs within technical solutions to support those needs
Resolve conflicts among internal organizations and build collaborative relationships both internally and externally
User Experience Strategy
Lead team to define a user-centric approach that empowers US V&A staff to maximize productivity within Amgen’s Contract Management Ecosystem
Collaborate with cross-functional teams to create seamless, intuitive, and customer focused experiences
Process Improvement
Identify areas for process optimization and lead broader team to evolve workflows to achieve efficiency gains
Lead continuous process improvement initiatives to enhance productivity and reduce operational costs
Lead team and develop talent
- Inspire, train, and establish roles and responsibilities. Prioritize work for Business Technology manager who will report into this leader.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The technically curious professional we seek is a strong collaborator with these qualifications.
Basic Qualifications:
Doctorate degree and 4 years of business or data analytics and/or commercial operations experience
Or
Master’s degree and 8 years of business or data analytics and/or commercial operations experience
Or
Bachelor’s degree and 10 years of business or data analytics and/or commercial operations experience
In addition to meeting at least one of the above requirements, you must have at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above
Preferred Qualifications:
Strong understanding of the pharmaceutical industry, specifically US pricing & contracts
Excellent project and portfolio management skills
Proficiency in business process analysis and optimization
Excellent analytical and problem-solving abilities
Proven ability to lead cross-functional teams and drive change within the organization
Strong understanding of user experience principles
Experience working with integrated technologies across multiple teams
Excellent verbal and written communication skills
Self-motivates and leads a project from inception to completion
Executive navigation and presentation skills
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
