You will:
- Lead several teams of content analysts, based all around the world.
- Be accountable for how we classify, rate and review content and assets in a way that supports existing and new use-cases across the Netflix business.
- Set the vision for the department, define performance standards, annual objectives, key results and roadmaps
- Be accountable for your teams maintaining performance standards, achieving key results and setting up the appropriate recurring review processes to ensure they are on track in a fast-paced operationally critical environment.
- Manage day-to-day partnerships across the business, creating and facilitating working relationships across Merchandising, Product, Content, local leadership teams, and Ratings. You will work with leadership at all levels across the business and must fluidly communicate between organisations
- Work with technology, operations and innovation leaders to drive progress in new forms of content classification – and the use of emerging technologies to classify at scale
- Ensure obstacles to launching and supporting key projects are addressed for your team. You will elevate opportunities and challenges with solutions to improve efficient and effective output, as needed
- Be responsible for the development and growth of your teams and their leaders
Your teams will:
- Analyse every title on service with the appropriate fidelity to support our partners in Ratings, Merchandising, Product Discovery and Promotion, Ads, Product Management and more.
- Own the strategy, execution and performance of content and asset classification
- Play a crucial role in bringing member discovery innovations to life by bringing content and analysis experience to bear on Merchandising strategies and Product innovations.
Qualifications
- 10+ years of experience in a field encompassing any of product metadata, audience engagement, content classification and curation, content insights, content strategy and management, or similar.
- Must have experience directly managing leaders of teams or large teams
- Deep understanding of consumer behaviours and discovery habits with entertainment, understands how those intersect with content catalogue and services
- Should have experience in running globally distributed and remote-first teams
- Strategic, analytical thinker with a strong customer-focused mindset and empathy
- Excellent written (memos and presentations) and verbal communication skills; timely communication
- Highly motivated self-starter with the ability to work independently and drive alignment amid ambiguity
- Ability to build strong relationships with stakeholders and effectively influence and contribute with concrete recommendations/next steps, across both regional and global teams
- Comfortable applying a combination of qualitative and quantitative methods to define success
- Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’
The overall market range for roles in this area of Netflix is typically $530,000-$1,030,000.
This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.