Director - Certified Pre-Owned

Job Summary

As the Director, Certified Pre-Owned (CPO) program you will be responsible for creating and executing all aspects of Cirrus Aircraft’s trade-in and Certified Pre-Owned (CPO) program. Main responsibilities include the ownership of overall CPO program strategy and the remarketing of used Cirrus airplanes. Major components of this strategy include consideration of Cirrus Aircraft residual values, developing successful trade-in processes, and driving CPO aircraft retail sales to successful outcomes.

The ideal candidate has a deep understanding of remarketing processes and channels including wholesale pricing, used aircraft sales operations, inventory management, and associated logistics. Experience with eCommerce or in a direct-to-consumer retail model are highly desired. This is a rare opportunity to build an exciting program within a dynamic, world-class General Aviation organization based out of our Knoxville, TN Customer Experience Team operation.

Duties and Responsibilities/Essential Functions

• Coordinate and perform the tactical day-to-day activities necessary to ensure optimum performance of the CPO business plan including attaining monthly, quarterly and annual CPO sales and objectives
• Perform aircraft appraisals and coordinate pre-buy inspections of aircraft
• Coordinate and plan with Service teams for timely aircraft refurbishment
• Ensure the proper planning, marketing, and care of CPO aircraft in inventory
• Perform secondary market analysis on a regular basis and inform team members on key metrics that are relevant to the overall business
• Participate in sales-related activities including meetings, events, and demo flights
• Develop and share best practices among sales team members to improve CPO program adoption and performance
• Continuous improvement of processes, and systems integration of CPO Program
• Work cross-functionally with proper communication and collaboratively with other teams

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor’s degree, master’s degree preferred
• Minimum 5 years of senior level B2B sales experience, preferably in aviation or related industry
• Strong program management and cross-functional leadership experience required
• Experienced business leader with extensive sales experience
• Proficiency/expertise in SalesForce or similar CRM tools.
• Travel requirements estimated at 10%, including the need to travel internationally.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus: Builds strong customer relationship and delivers customer-centric solutions.
• Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.
• Decision Quality: Makes good and timely decisions that keep the organization moving forward
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Drives Results: Consistently achieves results, even under tough circumstances
• Builds Networks: Effectively builds formal and informal relationship networks inside and outside the organization.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity.

Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.