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SalaryCrum & Forster Company Overview:
Job Description:
Manager, 3rd Party Vendors
#LI-REMOTE What C&F will bring to you:
At C&F you will BELONG
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $78,800 to a maximum of $131,300. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.
Job Description:
Manager, 3rd Party Vendors
Travel Insured International (TII), a Crum & Forster company, is hiring a Manager, 3rd Party Vendors in our Operations organization at our Glastonbury, CT office.
Travel Insured International is a leading travel insurance provider with more than 25 years in business. As a key component of our Small Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
The Manager, 3rd Party Vendors is responsible for the management and execution of the 3rd Party Management program in our Operations organization within TII. This role is responsible for day-to-day management of TPM activities, including stakeholder support, change oversight and continuous improvement.
The Manager, 3rd Party Vendors will: interface with Operations and TII leadership and stakeholders to drive support and improvement across Operations. The Manager, 3rd Party Vendors must be a credible operational subject matter expert in Third Party Management, with first-hand experience of developing, leading and improving aspects of third party risk and supplier management.
What you will do:
- Help design and roll-out a vendor lifecycle management framework to oversee planning and risk assessment, sourcing and selection of new vendors, manage data for vendor performance and manage vendor off-boarding
- Establish strong relationships with new and existing suppliers
- Assist in all audits related to supplier management
- Identify risks associated with key vendors and manage / monitor supplier performance against negotiated terms
- Proactively collaborate with business partners, strategic sourcing and vendor risk stakeholders to operationalize the Vendor Management program, resolve supplier performance issues, and timely
- Gain greater effectiveness and efficiencies by leveraging tools, processes and technology from third parties
- Review existing contracts and understand business requirements; formulate guidelines and design standard vendor contract protocols
- Deliver relevant training content to business stakeholders to ensure a consistent vendor relationship management framework
- Supporting other ad hoc projects as needed in Operations
- Perform other duties as needed
What YOU will bring to C&F:
- A solid understanding of the insurance industry, its practices and operations
- Technical knowledge in the insurance industry
- Advanced analytical and problem solving skills with ability to manage and prioritize multiple projects
- Excellent communication, presentation and interpersonal skills with the ability to work effectively with internal business partners
- Ability to influence others in accepting ideas that will lead to increased business results
- Strong computer skills including Microsoft Office Suite and other business related software systems
Requirements:
- A Bachelor's degree or equivalent experience is required
- A minimum of 5 years of experience in a 3rd Party Vendor Management or similar role is required
- Expeirence supporting Call Center 3rd Party Vendors preferred.
- Experience in the Travel Insurance industry is preferred
#LI-MS
#LI-REMOTE
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $78,800 to a maximum of $131,300. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
