AddressWhy us?
The YOTEL San Francisco is seeking a Director of Sales with a strong transient sales background to join our team in servicing guests with creativity and passion. Work where you belong; Sage Hospitality Group and the European hotel brand, YOTEL ! Set in one of the most historic buildings in the city, YOTEL San Francisco’s Mid-Market area offers a wealth of arts and culture experiences including the Golden Gate Theatre only a few steps away. Guests find our location one of the best for exploring the city and touring the sights via the famous cable cars via located adjacent to the hotel.
At Sage Hospitality Group, we believe in enriching lives one experince at a time, including yours. We empower our associates to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our stakeholders. We are proud of our Glassdoor reviews with our CEO 89% with 75% of our associates recommending Sage to their friends.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We welcome risk takers and creative spirits alike. We recognize that your success is about more than the work you do—it is really about who you are, which is why we invest in your personal and professional growth (we have three more hotels in San Francisco!).
Job Overview
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsibilities
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
Leads direct reports in a manner that achieves the properties sales goals and holds them accountable to their essential duties and responsibilities.
Direct Sales: Targets appointment-based, cold, discovery, warm and follow up sales calls on a conisyent basis to achieve topline revenue.
Key Account Management:Maximizes and reduces loss of current hotel key accounts by ensuring positive guest experience, identifying growth opportunities, and capturing additional revenue.
New Account Development: Captures and shifts share of our competitors accounts through Agency 360 data, networking, research, and neighborhood business contacts. Continually updates a target list action plan while finding new accounts through social media, relationships, and front desk data.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Plan and implement ecommerce and internet marketing strategies.
Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property.
Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel and support the selling philosophy, meet or exceed the budgeted goals in sales, profit and occupancy for the total hotel operation.
Maintain a current working knowledge of the competition, demonstrate a working knowledge of all hotel operation, and maintain an awareness and application of current state of the art sales techniques and practices.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses including travel on the property's behalf in order to minimize hotel costs.
Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity, professionalism, a service-focused approach and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Display a neat, clean and business-like appearance at all times.
Qualifications
Education/Formal Training
Minimum of high school diploma or equivalent.
Experience
4+ years of hotel sales management experience
Knowledge/Skills
3-5 years sales management experience
Requires knowledge of general sales techniques, yield management, and customer service skills.
Ability to Travel
Requires the ability to hear, speak, read and write English fluently.
Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Understand and follow verbal/written instructions.
Organized.
Be able to work on more than one task at a time.
Develop strong internal and customer relations.
Set and manage priorities and plan activities in advance.
Adhere to deadlines.
Solve Problems and make sound business decisions.
Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions.
Business travel, tour & travel and leisure transient sales experience highly recommended
Ability to research and connect in a professional manner via social media, Google, and LinkedIn
Strong time management skills
Ability to unite and connect with multiple generations in the hotel and business community
Knowledge of international accounts and business practices is a plus
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
Environment
Office environment, weather exposure when making sales calls
Benefits
Eligible to participate in Sage bonus plan (quarterly)
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Independence plan for generous paid time off, sick time and holidays (including Juneteenth)
ID:2024-21877
Position Type:Regular Full-Time
Property:YOTEL SAN FRANCISCO
Outlet:Hotel
Category:Sales & Marketing
Min:USD $120,000.00/Yr.
Max:USD $125,000.00/Hr.
Tipped Position:No
Address:1095 Market St
City:San Francisco
State:California
EOE Protected Veterans/Disability
