Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
What You'll DoPrimary Responsibility:Responsible for managing GMs for multiple warehouses in a designated region or geography. Partner with the Business Development organization in order to maximize customer satisfaction while driving profitability and occupancy. Evaluate and achieve customer profitability and support the development and discussions on rate negotiations.Essential Functions: Drive the implementation of the Americold Operating System Work closely with Regional Support team to drive Corporate Objectives in HR, Safety, FP&A, Procurement, Continuous Improvement, and all functional support team. Passion for results and attention to detail Driving un-paralleled world class service and operational metrics Leverage technology and other resources to reduce or eliminate costs Create and sustain a focus on profitable sales within the business Help team determine and understand operations role in supporting customers Maintain visibility within the customer base and assist in serving as company's Operational Leader in customer dealings Establish clear operational tools that will insure transparency of performance through Scorecards, KPI's, Metrics, Order Profile, and other relevant customer performance management. Respond effectively to customer needs, interests and concerns Maintain strategic relationships with labor leaders on key issues (e.g., during contract negotiations) Ensure consistency and equity in work conditions and employment concerns Maintain union-free status by using proactive approaches as appropriate Maintain visibility with associates in the region Advocate for employees or employee concerns or issues Continuously promote and support diversity (e.g., in hiring, placement, task teams, special assignments or other decisions and plans) Solicit employee involvement in and support for important decisions and initiatives Recognize employee contributions and successes Communicate expectations and support for ongoing, individual development Provide and maintain a safe work environment and support a "Safety Awareness" culture. Ensure compliance with all safety and loss prevention policies; all in partnership with Risk Management Ensure facilities are operated in accordance with company guidelines and policies Visit facilities to ensure company policies and standard operating procedures are being observed and properly executed. These facility visits must be in depth and include a review of labor hours, operating costs, customer issues, and employee matters. Perform internal audits, document findings. Recognize jobs well done, and act on areas of deficiency Review Key Performance Indicators and utilize other measurement tools on a daily/weekly basis to ensure that operational, financial, employee and service controls are in place Be familiar with and comply with applicable employment laws, as well as all other municipal, state and federal regulations
What Experience You NeedQualifications & Experience: College degree in business, logistics, management or equivalent preferred; equivalent combination of education and experience will be considered Seven to ten years in warehousing and/or logistics management experience Five years general supervisory/management experienceKnowledge, Skills and Abilities: Ability to manage supervisors and employees Ability to work in fast-paced, deadline-oriented environment Ability to communicate effectively with variety of individuals Must have strong relationship skills, be able to provide and model leadership behaviors including the ability to defuse conflict. Relate to other people beyond giving and receiving instructions: they must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism. Possess Knowledge of Regulatory Agency Food Safety Guidelines and ability to communicate to facility team to ensure compliance with all Food Safety Guidelines Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals Ability to solve complex problems Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlinesPhysical Requirements: Requires the ability to sit for long periods of time, with frequent interruptions Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending Requires manual dexterity with normal hand and finger movements for typical office work Talking, hearing, and seeing are important elements of completing assigned tasks May require travel by automobile and airplane up for business May require a visit facility operations in temperatures at or below freezing May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds Requires the use of various electronic tools Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive managementAmericold is an Equal Opportunity/Affirmative Action Employer.EOE/AA M/F/D/V DFW.
What Could Set You Apart8-10 years in warehousing and/or logistics management
5-8 years of experience managing a team in a fast-paced environment. Experience managing profitability; proven financial and business acumen. Experience working in a temperature-controlled warehouse environment.
What We OfferOur associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer.
EOE/AA M/F/D/V DFW.
Compensation MinimumCompensation MaximumEmployment Type: FULL_TIME