Dining Room Server 12-7pm

SUMMARY: The Dining Room Server (DRS) is responsible for assisting in the cleanliness of the kitchen, Dining Room, support in serving the residents at all meals, washing dishes as need in Assisted Living and Memory Care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• May assist cooks in the preparation of basic food items.
• Stock, distribute and store supplies; wash and clean pots, dishes and utensils by hand or using dish washing equipment.
• Empty trash containers as required.
• Makes sure all dishes are picked up throughout all department of the community, Dining Room tables are cleaned after each meal and reset properly, Dining Room floor clean of food.
• Supports in events, social and programs within the Assisted Living and Memory Care.
• Server all meals to residents in Assisted Living and Memory Care professionally.
• May assist cook with preparation of meals, event refreshments and making sure Bistro or coffee bar is restocked properly in Assisted Living and Memory Care.
• Engages residents in meaningful conversation and activities related to their individual interests.
• Adheres to all food sanitation and infection control procedures of proper food storage, handling, preparation, and service; equipment and department sanitation; and dietary regulatory guidelines for Assisted living and Memory Care communities, as required by federal and state health department standards and codes. Perform other duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or equivalent and has experience; or equivalent combination of education and experience.
• Valid Food Handler’s Permit or ability to obtain certification within 30 days of hire, if required per state.
• Available to work weekend coverage and available on-call as needed.

COMPETENCIES:

• Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease – can be warm, pleasant and gracious; displays sensitivity and patience with the interpersonal anxieties of others, builds rapport well; demonstrates effective listening; is an early knower getting informal and incomplete information in time to do something about it.
• Composure - Remains cool under pressure. Does not become cynical, moody, or hostile when times are tough; is considered mature; holds things together during tough times – manages personal stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked – is a settling influence in a crisis.
• Listening - Hears people out. Seeks understanding; practices attentive and active listening; accurately restates the opinions of others even when he/she disagrees; demonstrates empathy; creates a conducive, open environment.
• Patience - Demonstrates tolerance with people and processes. Listens and checks before acting; tries to understand the people and the data before making judgments and acting; implements change well; waits for others to catch up before acting; sensitive to due process and proper pacing; keeps composure under stress; follows established process.
• Time Management - Uses time effectively and efficiently. Values time; separates the critical few from the trivial many; concentrates efforts on the more important priorities.
• Valuing People / Passion to Serve - Treats people fairly with dignity and integrity. Compelled to make the lives of seniors comfortable and more enriching; focuses on meeting residents / families stated or unstated needs and expectations.
• Work Standards - Assumes responsibility for successfully completing assignments. Sets high standards of performance for self and others; self imposes standards of excellence rather than having standards imposed; ensures high quality; takes responsibility and encourages others to do the same.

PHYSICAL DEMANDS:The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to stand and walk regularly; occasionally sit; lift and/or move up to 100 pounds.
• The noise level in the work environment is usually moderate.