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Form of workProvides Epic training and support for NHMG and NHCC team members and enhances team member competency in Epic documentation. Serves Novant Health Medical Group and Novant Health Community Connect as a leader in Epic ambulatory applications that supports the electronic medical record through the ongoing delivery of live and virtual classroom training and monitoring of the Dimensions Ambulatory Training Program.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
- Education: High School Diploma or GED, required.
- Experience: Minimum four years of training experience with Epic applications Required
- Licensure/Certification: Credentialed and actively training all of the following Epic Ambulatory applications (EpicCare, Cadence, and Resolute), required.
- Additional Skills (required): Knowledge of current and future trends/practices in education and training. Possess strong interpersonal relationship skills; experience in development of learning plans, principles of adult learning and teaching methods/models, team/classroom facilitation; office and AV equipment; project leadership and consultation, delegation and communication skills, resource management; delivers training as the expert application trainer for new and existing team members; understanding of customer needs, expectations, and knowledge for improvement to exceed customer expectations. Ability to drive/travel to multiple locations/facilities in multiple markets as needed, and successfully manage multiple ongoing training and support projects.
- Additional Skills (preferred): Provides professional consultation regarding Epic applications for NHMG and NHCC clinics. Assists with optimization of applications with NHCC while in the field.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
