Digital Services - Lead Generation Specialist

Job Description

As a rapidly growing national company, Vital Records Control would be nothing without our sales team. Our successful and collaborative sales team is looking for new members with a strong understanding of the sales process, proposal creation as needed, building internal as well as external relationships, and creating warm sales leads for the Regional Development Managers. As a Digital Services, Lead Generation Specialist, you act as the conduit between the customer and any new sales.

The ideal team member will be a quick learner with strong prospecting skills, the ability to showcase our digital offerings compellingly, while being personable and professional. Team culture with a growth mindset is a MUST!

Objectives of this Role

· Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs;

· Contact, build, grow and maintain a consistent pipeline with current clients and new leads through the successful implementation of sales and marketing strategies to meet weekly, monthly, and annual quotas;

· Work and build both new and existing customer relationships by organizing the daily work schedule to actively manage incoming sales opportunities of existing or potential new sales throughout the assigned territory;

· Develop and implement a territory action plan through comprehensive data analysis and adjust Lead Generation techniques based on prospect and client interactions.

Daily and Monthly Responsibilities

· Achieve appointment-setting goals by assessing current client needs and following a defined selling process with potential buyers, often utilizing product marketing and presentations;

· Maintain working relationships with internal and external partners to ensure exceptional service and identification of potential new sales opportunities;

· Identify appropriate prospects, set appointments, make effective qualifying sales calls, timely follow up on leads, create proposals, in all digital-services categories offered;

· Possess in-depth digital-services product knowledge to be able to generate client interest and respond to client objections;

· Escalation and handling of customer service items as directed by sales leadership;

· Researching, tracking, maintaining and updating leads and appointments;

· Making outgoing calls to develop new digital-services sales opportunities; Contacting existing clients/new prospects to qualify leads;

· Direct email marketing to key clients and prospects; Developing good business relationships;

· Working closely with the sales team(s);

· Understanding the needs of each lead and matching them with the products or services offered by the company;

· Collaborating with internal partners to complete sales transactions when needed;

· Coordinate with other sales leadership and staff to ensure company quotas and standards are being met, performing market research and regular competitor monitoring.

Skills and Qualifications

· 3+ years of account management experience (inside sales experience, customer service, proposal development, and closing deals);

· Excellent communication, interpersonal, problem-solving, presentation, and organizational skills;

· A high level of personal integrity

Preferred Qualifications

· High School or Equivalent; Proven success rate at levels above quotas;

· Ability to balance persuasion with professionalism; Strong organizational skills;

· Ability to type at a proficient level;

· Ability to use Microsoft Office applications, sales management and CRM software;

· Be able to work with minimal supervision.