Address
Form of work
SalaryThe Digital Channels Product group delivers online and mobile solutions for the Bank’s clients, including consumers, small businesses, and corporates.
As the Digital Product Manager, you will be responsible for the onboarding applications and serve as a thought leader around the execution of our digital strategy including prioritizing and managing the delivery of the Bank’s online account opening solutions. This role is hybrid (Tue thru Thu on-site) for candidates in Kansas City metropolitan area and open to qualified remote candidates outside of Kansas City area but only within the US.
How you’ll spend your time:
- Create product roadmaps for the Online Account Opening application, using industry trends, market research, Voice of Client feedback, and input from key stakeholders.
- Analyze and report on channel usage, trends and KPIs, including conversion and engagement rates as well as activity and profitability of accounts opened online compared to accounts opened through other channels.
- Create Epics and Features for development of online account opening solutions for multiple account types, including checking, savings, loan, card, and CD accounts for multiple lines of business.
- Lead the prioritization of stories for Agile delivery and maintain a robust backlog.
- Serve as a Subject Matter Expert for internal teams, including Line of Business partners, sales, servicing, and support groups.
- Work closely with other Product Managers to expand online account opening capabilities into new product sets.
- Continually enhance the application process by working to streamline the user experience, eliminate redundant data entry, focusing on a simplified, intuitive, and holistic user onboarding journey while maintaining and improving quality throughput.
- Manage key vendor relationships. This may include vendor selection (RFP or RFI), due diligence screening, contract negotiations, and leading and reporting on periodic performance and relationship assessments.
- Partner with various internal departments (ex. compliance and legal) to ensure that all product features and functionality meet and adhere to internal policies and all regulatory, compliance, and privacy standards.
- Ensure all internal and external product documentation and due diligence is current.
- Manage multiple facets of product launches, including providing support and guidance regarding the identification of project goals, objectives, deliverables (both IT and non-IT), constraints and issues.
We’re excited to talk with you if:
- You have an undergraduate degree and 5+ years of product management experience and 2+ years digital channel experience OR any combination of education and experience that would provide an equivalent background.
- You have demonstrated strong interpersonal and communication skills.
- You have the experience to gain influence and cross functional consensus.
- You have the experience interpreting market and financial data to align strategies as well as build innovation around the products.
- You have experience with prioritizing daily workload to meet expected deadlines.
- Demonstrated strong knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook).
Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.
Compensation Range:
Minimum: $83,200.00 - Maximum: $214,560.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to
talentacquisition@umb.com
to let us know the nature of your request. If you are a California resident, please visit our
Privacy Notice for California Job Candidates
to understand how we collect and use your personal information when you apply for employment with UMB.
