Digital Media Account Manager ( Remote )

Description

Digital Media Account Manager

We are seeking an enthusiastic, energetic, intelligent, outgoing, and motivated Digital Media Account Manager to renew and upsell professional/consumer targeted online advertising, custom Digital Media solutions, and sponsorship opportunities to advertising agencies working with pharmaceutical brands.

The position requires a dedicated individual with a strong work ethic, a natural curiosity to learn more about our clients' business and Digital Media, and a commitment to personal success. The perfect Digital Media Account Manager is customer service oriented, produces high quality work, is well organized, personable, and has a strong goal-oriented desire to learn and consistently improve.

Experience and demonstrable success as a media planner or media buyer (especially in pharmaceutical marketing or internet advertising) preferred. The Digital Media Account Manager should be comfortable working in a fully remote work environment.

Job Responsibilities:

The Digital Media Account Manager is primarily for contract renewals, upsells, and account expansion with existing clients in a remote environment

Work collaboratively with operations, partner development, and proposal desk teams to deliver successful client presentations 

Understand and effectively communicate when, where, and how EHS offerings would deliver value to clients

Serve as the primary subject matter expert and technical resource for client accounts

Effectively, accurately, and consistently utilize Salesforce CRM and other software to accurately record prospecting activities, client meetings, sales calls, presentations, proposals, closed deals, and related sales activities

Manage the sales pipeline, and more specifically the opportunities, meetings, tasks, and revenue expectations, to provide management with real-time critical insights

Develop and maintain strong relationships with agency and brand clients interested in digital display advertising through ongoing communication 

Conduct Quarterly Business Review meetings for Tier A clients

Partner with the pre-Sales, Account Associates, Finance, Reporting & Analytics, and Ad Operations to assist managing campaign delivery and help to maximize revenue

Accountable for the successful fulfillment and completion of all client contract deliverables, within contract terms, from kick-off through close

Ensure all client and internal compliance processes are followed

Forecast, schedule, and confirm fulfillment timelines across campaign components for accurate revenue recognition and performance

Participate in assigned projects or initiatives that support new or enhanced products and services, process improvements or organizational changes

Effectively communicate customer's business needs, challenges, and opportunities internally; Working with the proposal desk as a team to provide insights for a final recommendation

Execute change orders as necessary

Requirements

Qualifications:

   The Digital Media Account Manager should have a deep understanding of all forms of Digital Media advertising

   Minimum of 3+ years demonstrable success in digital advertising via media planning or media buying within the pharmaceutical ad industry

   Strong organizational, communication, interpersonal, and negotiation skills

   Ability to build relationships with brand managers other senior level employees at recognized advertising agencies

   Robust knowledge of recent developments and trends in digital advertising as they relate to the pharmaceutical/health industries, including products, digital solutions, mobile, video, rich media, and ad-serving platforms

   Ability to multi-task while managing various accounts and client demands

   Excellent time management skills

   Driven, self-motivating, outgoing and personable

   Strong Microsoft Excel and PowerPoint skills

   Experience with Chorus.ai and Salesforce a plus

   Previous experience working in a remote setting is a plus

Experience

   relevant: 3+ years Digital Media(Preferred)

Education

   Bachelor's (Required)

Salary

$70,000 to $85,000 based on experience

+33% Variable Compensation attainable on Target Earnings

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k)

Remote working environment