Digital Marketing Account Manager

NorthWing Digital, located in downtown Hopkins, is a Digital Marketing agency focused on providing highly effective web marketing campaigns for small to large clients in a broad range of industries. What makes our work interesting and rewarding is the opportunity to work on many different types of campaigns across multiple channels including SEO, Search Engine Marketing/Optimization and Pay-Per-Click Advertising.

Our company is growing and we seek a Digital Account Manager interested in continuing their career managing Google ad lead generation and SEO client onboarding and relationships. Our new Digital Account Manager will work with a variety of businesses successfully onboarding new clients and managing client relationships delivering a collaborative and fun client experience. If you have client-facing experience managing Google ad lead and SEO accounts and are interested in a Digital Account Manager role working with an energetic, engaged, and fun Digital Marketing team, we hope to hear from you!

Responsibilities include:

• Gather client information to ensure a successful client onboarding experience
• Understand each client’s unique business, goals, and marketing strategy
• Actively review, evaluate, and report on client marketing campaigns’ effectiveness
• Create new strategies and collaborate internally to review marketing strategies to increase ROI and client satisfaction
• Communicate marketing program performance with assigned clients, offering suggestions for campaign improvement or changes as needed
• Coordinate and collaborate internally on campaign strategy, changes, and revisions
• Develop and maintain positive client relationships with the goal of serving as a trusted and valuable advisor to meet their marketing needs
• Maintain and create detailed campaign reports
• Serve as the first point of contact for client questions and inquiries

Experience and Skills:

• 1-3 years of client services or account coordination experience in Digital Marketing managing Google ad lead generation, SEO, or closely related services
• Experience with developing and strengthening client relationships, sometimes across multiple clients at a time
• Expertise in the review of advertising accounts and developing actionable feedback to improve ROI
• Strong organizational skills and attention to detail
• Comfortable working independently and collaboratively with diverse teams
• Commitment to high quality and ability to work quickly with deadlines

At NorthWing Digital, no two days are the same. We’re big thinkers and tough problem solvers. We’re constantly learning, and we know that a casual dress code doesn’t take away from a strong work ethic. If you’re excited to join a small collaborative team where you can grow quickly, then you’ll fit right in. Our goal is to expand our expertise with paid media campaigns and provide more support to our team as we continue rapid business growth.

NorthWing Digital offers competitive compensation, employee benefits and opportunities for professional development, and a loft-style office on Hopkins’ Mainstreet. We hope you will apply! Send your resume or call/text 651-317-9211 for more information.

NorthWing Digital is an equal-opportunity employer. Everyone is welcome and we encourage you to be your authentic whole self.