Digital Distributor Representative

Roles and Responsibilities

• Recommend non dv Sales targets, integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices.
• Become a subject matter expert and trusted client advisor for the Intuitive Digital products for dV and non-dV room (enterprise wide).
• Building strong relationships with IT through constant communication, being the one dedicated point of contact between implementation phases.
• Identify and build IT key opinion leaders. Driving belief and highlighting success stories to the Us Digital Marketing Team.
• Build x number of digital reference sites per quarter.
• Drive adoption and utilization of digital solutions through targeting, customer support, and continuous consultation with customers on functionality and benefit.
• Drive continuous expansion and development of the digital user base by working with key surgeon thought leaders and other key customers to develop a qualified lead funnel.
• Partner with Key Account, Clinical and Capital teams to identify digital solution leads and develop targeted customer strategy.
• Engage with prospective customers via video meeting, email, and phone to understand their needs and communicate the value of our digital solutions.  In-person meetings may be required as needed. 
• Effectively collaborate with cross-functional teams in the corporate office to understand assigned business and needs.
• Partner with teams to ensure success of regional and virtual market development events, trade shows, and other industry activities.
• Achieve daily goals and monthly targets of outbound calls, lead engagements, meetings, and qualified opportunities. Use Salesforce.com to organize activities, manage pipeline and report territory progress.
• Responsibly manage administrative tasks, reporting, outcomes of support activities, submission of expense reports, etc.
• Understand where there are gaps and need for additional support.
• Help resolve customer challenges through weekly meetings and touch points.
• Lead advanced training post go live to increase surgeon and OR staff adoption and utilization.
• Identify and nurture relationships with, surgeon champions, OR staff, hospital IT and where appropriate hospital Executives to drive best practices, effect utilization of the product.
• Provide monthly key metrics to internal stakeholders (commercial sales teams, DST, etc) for integration into infrastructure story, ABAM, QTI etc.

Core Competencies, Skills, and Experience Requirements

• Bachelor's degree or equivalent experience required.
• At least 5 years of experience in marketing and selling technical and clinical systems to hospitals in North America.
• Medical or software business development experience preferred.
• Experienced working with key opinion makers and decision makers in hospitals in Surgery, Robotic Surgery and Endoscopy. 
• Deep understanding of clinical workflows in the OR (Surgery, Endoscopy)
• Understands the basis of HL7, PACS (picture archival and communications), DICOM, EPIC interfaces, etc.
• Result-driven with a strong sense of accountability.
• Languages - Excellent verbal and written skills.
• Good technical product orientation and IT understanding.
• Advanced technical degree in engineering or life science- preferred.
• Ability to communicate and present ideas clear, concise, and compelling to internal teams and customer-facing stakeholders (surgeons, nurse managers, hospital C-suite leadership).
• Excellent written and verbal communication skills necessary.
• Carry self-directed approach to meet project/team goals with minimal supervision.
• Great time management proficiency and detailed organization approach.
• Hospitals require updated immunizations to enter operating room environments.
• Must attend CAST.
• Ability to travel.

#LI-REMOTE

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.