Address
Form of workMinimum Hourly Rate:
$18.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
Visa sponsorship and relocation are not available for this position.
This is an in-person, paid internship ($18/hour) starting in May 2024. Hours are M-F 8a-5p.
Summary: The Digital Client Support Intern is a member of the Digital Center of Excellence and provides digital and technical assistance to Centier associates and clients on digital platforms, online portals, and mobile apps.
The individual must have strong intersocial skills and be able to deal effectively with client and associate questions, issues, and enhancement requests by listening, thinking through all options and responding with the appropriate course(s) of action.
The Digital Client Support Intern must have strong digital and technical skills in order to learn and become the subject matter expert on Centier Bank's client digital platforms, online portals and mobile apps and be proficient with live chat, messaging tools, ticketing systems, CRM and Microsoft Office tools.
Essential Duties:
Knowledge, Skills, and Abilities:
Minimum Qualifications:
What do I do now?
Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.
Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Member FDIC
$18.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
Visa sponsorship and relocation are not available for this position.
This is an in-person, paid internship ($18/hour) starting in May 2024. Hours are M-F 8a-5p.
Summary: The Digital Client Support Intern is a member of the Digital Center of Excellence and provides digital and technical assistance to Centier associates and clients on digital platforms, online portals, and mobile apps.
The individual must have strong intersocial skills and be able to deal effectively with client and associate questions, issues, and enhancement requests by listening, thinking through all options and responding with the appropriate course(s) of action.
The Digital Client Support Intern must have strong digital and technical skills in order to learn and become the subject matter expert on Centier Bank's client digital platforms, online portals and mobile apps and be proficient with live chat, messaging tools, ticketing systems, CRM and Microsoft Office tools.
Essential Duties:
- Provide world class customer service to Centier's departments and clients, answering questions & resolving issues relating to digital platforms, online portals, and mobile apps
- Research and provide feedback to a variety of digital system alerts, messages & notifications
- Proficient at systems data entry, documentation, testing and reporting
- Follow Centier Bank's Essentials of Excellence and exhibit Centier Bank's Corporate Values
Knowledge, Skills, and Abilities:
- Acquire and maintain an effective working knowledge of Centier Bank's digital banking platforms, online portals, mobile apps, and internal systems
- Be a passionate user of mobile apps, social and messaging platforms in your daily life
- Loves interacting with people and strives to provide exceptional customer service through prolific listening skills, problem solving and attention to detail
- Deadline oriented and has a strong ability to multi-task, prioritize and follow through
- Strong written and verbal communication skills
Minimum Qualifications:
- Bachelor's degree in a business or technical field in progress
- Experience with Technology is preferred
What do I do now?
- Apply with us!
- Refer this opening to others!
Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.
Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Member FDIC
