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Form of workOur Patient Care Support colleagues support our mission in a variety of ways. Their compassion and commitment to collaborative excellence positively affect our patients and the communities we serve. This is what truly sets Mount Carmel apart. In return, Mount Carmel provides excellent learning and growth opportunities, excellent benefits and opportunities to succeed.
Communicates pertinent clinical information to the Clinical Dietitian and appropriate members of the patient care team.
Establishes and maintains strong positive communication with patients and families.
Checks patient tray tickets against STAR diet review to assure tray ticket is accurate and consistent with diet order and patient preferences
Documents patient data accurately and completely. Enters and updates appropriate tray ticket notes and census notes for patient satisfaction and diet compliance.
Provides nourishment list / labels two times a day (MCE), three times a day (MCW & MCSA).
Demonstrates knowledge of special modified diets using department policies and procedures to assure patient receives the diet ordered.
Interprets nutritional supplement orders and sends appropriate products to patients. Visits patients to obtain preferences.
Computer skills: Effectively utilizes all appropriate systems: Patient Care System, CBORD Diet Office Management, Palm Pilot for Bedside Menu Entry, ATK and Personal Registrar. Appropriate use of Internet/Intranet
Answers telephone for clinical office and forwards calls; records and handles all messages.
Prepares a tally of all special items requested on patient menus for breakfast, lunch and dinner for cooks, salad, and cold food units.
Counts and records daily patient census and meal census including numbers of late trays and productivity sheets.
Visits all patients as assigned (BME and Levels of care) and addresses patient / family diet concerns in a timely and efficient manner.
Checks patient trays for accuracy during meal service
Job Qualifications
Education: High school or equivalent required. Additional college training in dietetics or related field preferred.
Licensure / Certification: N/A
Experience: Previous health care experience or demonstrated knowledge of dietetics and medical terminology preferred
Knowledgeable in Basic Computer Skills
Demonstrates priority setting, organizational skills and the ability to remain calm under stressful situations
Effective Communication Skills
Works independently with little supervision.
Effective verbal, written communication and interpersonal relations skills
Possesses a high level of professionalism and the ability to establish good rapport with patients, family members, staff and physicians.
Flexibility to work a variety of shifts/variable schedules.
Experience in dealing with customer service.
Demonstrate a neat and clean appearance.
Discovering opportunities, support and excellence – all while making a real difference in patients’ lives – begins at Mount Carmel. Find a new beginning and advance your career with us.
Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate based on race, gender, religion, physical disability or any other classification protected under local, state or federal law.
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Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
