Technical Skills:
· Responsibility for the implementation, integration, configuration, development, and support of all stages of the SD-WAN process.
· Updating ticket on IT service management tool with proper work notes.
· 5 days onsite work from office.
Roles and Responsibility:
· Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
· Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
· Remote support & troubleshooting of end user issues.
· Windows OS, MacBook support
· Zscaler troubleshooting.
#LI-CM2
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Sparks, NV: Relocate before starting work (Required)
Work Location: In person