Address
Form of work
SalaryEssential Job Functions:
- Offer basic technical support in infrastructure services, responding to issues and providing assistance.
- Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
- Assist in monitoring and basic troubleshooting of infrastructure systems.
- Work with the team to meet infrastructure needs and support daily operations.
- Assist in the development of infrastructure documentation, such as incident logs and records.
- Show eagerness to learn and grow in a technical role.
- Develop foundational technical skills and knowledge.
- Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and a basic understanding of technical concepts
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
Work Environment:
- Office Environment – 100% on-site - Shawnee, OK
Shift: Mon-Fri 8:00 a.m. - 5:00 p.m.
Job Type: Full-time
Pay: $31.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Desktop support: 4 years (Required)
Ability to Commute:
- Shawnee, OK (Preferred)
Work Location: In person
