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Form of workJob Description
Our client, a home health care company, is looking for a Desktop Support Specialist to join their team in Albuquerque. In this role, you will be providing Desktop Support to a local office of 125 people, including Microsoft O365 administration, PC Setup and troubleshooting, basic networking skills (switching, routing, Wi-Fi configuration, etc.), as well as leveraging a managed services provider for additional support. In addition, you will have the opportunity to work on wider IT projects. We are looking for someone with a strong understanding of foundational IT Infrastructure and processes, and who is excited at the prospect of scaling up a startup company. In this role, you will have the opportunity to expand your knowledge base by learning SQL, PowerBI, database, and basic security skills.
Requirements:
- 5-8 years of experience in Desktop Support, with a strong understanding of IT Infrastructure, processes, and support
- Strong experience in traditional Desktop Support, including Microsoft O365 administration, PC setup, troubleshooting, networking skills (switching, routing, Wi-Fi configuration, etc.).
- Strong People and Communication Skills, with a willingness to deal with ambiguity and a changing landscape
- Prior experience leveraging a managed services provider is a plus (The MSP assists with service desk, managed infrastructure, and SOC).
- Familiarity with Azure is a plus
