AddressDescription
- Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
- Instructs customers in the operation and maintenance of systems/equipment.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Acts as a liaison with customers on administrative and technical matters for assigned projects.
Job Types:
Full-time, Contract, Temporary, Temp-to-hire
Schedule:
- 8 hour shift
- Morning shift
Experience:
- Desktop support: 2 years (preferred)
- Windows: 1 year (preferred)
Work Location:
In person
