Deskside Support Analyst

Headquartered in Southern California, Skechers has spent 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of apparel and accessories, Skechers is a complete lifestyle brand.

With international business representing over half of our total sales, we have product available in more than 180 countries and significant opportunities for continued expansion worldwide. We sell our collections direct to consumers through more than 4,450 Skechers stores around the globe and Skechers e-commerce sites, as well as through a network of third-party partners.

A MULTI-BILLION-DOLLAR GLOBAL LEADER IN THE FOOTWEAR INDUSTRY.

Job Purpose

The Client Services Technician, is responsible for providing technical support to corporate end-users. Issues include but are not limited to hardware, software and network. In addition, this position will also require working on special projects and maintaining documentation/inventory. This a non-supervisory role.

Essential Job Functions

• Make software and hardware recommendations
• Install, configure, and deploy multi-platform end-points, enterprise software and other 3rd party applications
• OS Provisioning, as well as creating and deploying software distribution packages
• Use Workspace One for asset management
• Understand and support the corporate network topology
• Conform with and abide by all instructions, policies, regulations, and work procedures
• Collaborate with the Client Services team, as well as other IT groups

• Proficiency in Macintosh Hardware, Software and 3rd Party Applications
• Proficiency in MS Office o365, Windows 10, MacOS, Active Directory and remote connectivity tools
• Experience with desktop support and OS Provisioning
• Desire to learn
• Ability to make sound independent decisions
• Ability to communicate and collaborate effectively with others
• Must have the flexibility/availability to work various shifts and accommodate weekend overtime support requirements
• Ability to multi-task.
• Excellent communicator
• Ability to work under pressure

All your information will be kept confidential according to EEO guidelines.

The compensation range for this position is $33/hr - $35/hr

Benefits:

• Paid Parental Leave: including time for fathers and adopting parents.
• Short term & long term disability and life insurance at no cost to the employee.
• Extensive medical, dental, and vision plans with multiple carries, including EPO,HPN and PPO plans.
• Competitive 401k plan and employer matching.
• Health Savings Account (HSA) and Flexible Savings Account (FSA) offerings.
• Paid vacation, sick, personal and holiday time.
• Pet Insurance available.
• Onsite wellness programs at company headquarters including fitness classes, acupuncture, and chiropractor.
• Employee stock purchase program
• Employee product discount of 50%; employee sample sales and family and friends discount throughout the year.
• Skechers Company Culture and growth strategy is deeply infused with internal career growth and opportunities for learning.