Job Description
Looking to be surrounded by remarkable, passionate individuals in your workplace? Tricoast Homes is always looking for employees to push our place in the industry forward with a top-tier home buying experience.If this sounds like a career for you, apply to be a part of our great team.
Tricoast Homes Houston is looking for an enthusiastic, experienced individual to join our talented group as a Design Consultant.
Position Highlights: The Design Consultant will counsel and direct homebuyers in the selection of all standard and upgrade options to personalize their new home.
Position Responsibilities
- Providing homeowners a professional design experience that will allow them to select available options, discuss finishes and various upgrades to assist in making their dream home become a reality.
- Provide buyers with product information, upgrade options, pricing information within buyers’ budget.
- Handle all revisions relating to color selections and addendum options in a timely and accurate manner with adherence to the cut-off schedule.
- Calculate pricing and prepare paperwork for buyers’ review and approval.
- Manage the option selections and act as a liaison between construction, subcontractors, sales, and field.
- Respond to questions and customer concerns from Field, Customer Care, trade partners, and contractors on addendums and color selections.
- Delivering revenue, margin, productivity, and customer experience standards in line with Company objectives.
- Ensure all paperwork and diagrams are correct and appropriate for homebuyers, construction, and trade partners.
- Inputs product item numbers into the design specification sheets on the computer and verifies accuracy.
- Communicate any delays or issues to Management and any other necessary team member(s).
- Attend model walks and community kick-off meetings, as necessary.
- Manage the change order process
- Other Duties as Assigned.
Position Qualifications
- A minimum of 2 years of experience in a builder design center, or previous client-facing design experience with a strong focus on customer service is required.
- Strong numeric orientation is required.
- Strong PC skills required, with a high level of proficiency in Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint, and MS Outlook), Adobe Pro, and internet‐based programs such as Internet Explorer and Google Chrome required. Prior experience with Corrigo, Enterprise‐One/JD Edwards, Sharefile, Docusign, and Hyphen Solutions is a plus.
- Strong written/verbal communication skills.
- Customer service-oriented.
- Possess excellent selling, organizational, leadership, and communications skills as well as excellent interpersonal skills.
- Ability to effectively sell/promote products that contribute to the success of the Design Studio and foster customer satisfaction.
- Experience in the construction industry and strong credentials in interior
- Work a flexible schedule, including evenings and
- Lighting and electrical knowledge are preferred.
Benefits
- Medical
- Dental
- Vision
- Life
- Long-term Disability
- Short-term Disability
- Health Savings Account
- Supplemental (Accident, Hospital, Critical Illness)
- 401k
We are an equal opportunity employer, and we welcome applicants of all backgrounds and experiences to apply. We offer competitive salary and benefit packages, and opportunities for growth and advancement within the company.