Deputy Clerk Iii - Lead

Title: Deputy Clerk III – Lead
Grade: 18
Reports To: Operations Manager
Department: Clerk of the Court’s Office
Exempt Status: Exempt
Status: Full-Time (40 hours per week)
Schedule: Monday-Friday, 8 hours per day
Salary: $55,000
First Review Date: Tuesday, February 13, 2024

The Court of Appeals, Division One is seeking a Deputy Clerk Lead. The ideal candidate will have a strong attention to detail, experience in customer service, familiarity with legal documents, knowledge of appellate court processing, experience as a lead, strong verbal and written communication skills, the ability to think through problems, and work well as part of a team in a busy professional environment.

Applications must be received by Tuesday, February 13, 2024, and must include both of the following. Applications not including both items will be considered incomplete.

• Cover Letter/Letter of Interest
• Resume

Please click here to apply: Court of Appeals, Division One Job Postings

This position is open for both internal and external recruitment. Only applicants whose background most closely meets the requirements of the position may be invited to interview. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The selection process may include first and/or second round interview panels.

The court offers an excellent benefits package that includes a choice of plans for optional medical and dental insurance, deferred compensation, flexible spending accounts, life insurance, long and short-term disability, discounted bus fares and an employee assistance program. Participation in the Arizona State Retirement System (ASRS) is required. In addition, the court’s leave policy includes ten paid holidays and annual accrual of vacation and sick leave, based on length of service. Please click here for more information: COA Benefits Information

TheDeputy Clerk III – Lead is responsible for acting in a lead role for a team of Deputy Clerks. The position also provides coverage in the Clerk’s Office where needed and assists the Operations Manager in maintaining and adjusting workflow and improving processing of cases. This position is also responsible for providing training and assistance for the team.

This position is differentiated from the Deputy Clerk II position by the emphasis on leadership and coordination along with the expectation of a wide breadth of coverage which shifts frequently.

SKILLS ESSENTIAL FUNCTIONS

• Engage in professional level discussions with Judges, Judges’ staff, Staff Attorneys, attorneys, and the general public.
• Analyze information contained in court documents.
• Provide excellent customer service to both internal and external customers in person, over the phone and in writing.
• Review court case information and provide quality assurance.
• Provide coverage on several desks which may vary by day.
• Screen cases for compliance by applying court rules and statutes.
• Prepare and process cases, and other court-related documents.
• Maintain focus and attention to complete a series of tasks over the course of a day.
• Maintain confidentiality of any information or documents that are not public.
• Apply critical thinking skills to ensure information is correct and accurate.
• Express thoughts clearly, both orally and in writing.
• Use the court’s case management system to review and enter information.
• Use the electronic clerk review system to review and access electronically filed documents.
• Assist with special projects as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to effectively organize and manage multiple tasks simultaneously.
• Ability to follow directions verbally and in writing.
• Ability to work well with others and promote an environment conducive to teamwork.
• Ability to document information in a clear and concise manner.
• Ability and willingness to accommodate changes in responsibilities, duties, and procedures to handle multiple priorities.
• Initiative and sound judgment in decision-making
• Ability to pay close attention to detail.
• Ability to work well in a busy, professional environment.
• Ability to use various office technologies such as scanners, web-based applications, and MS Office Suite products in performing work duties.
• Knowledge of general office procedures such as electronic file organization, communication through email, etc.
• Ability to work in a computer-based data-entry environment.
• Ability to optimize office workflow.
• Ability to work well independently.
• Ability to work well in group situations and assist in problem solving.
• Ability to read, write and speak English fluently.
• Ability to maintain confidentiality in regard to pending court cases and business processes.
• Dedication to a quality work product.
• Ability to be bonded to handle money.

REQUIRED EDUCATION and/or EXPERIENCE:

• High School Diploma or GED

PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• College degree or coursework.
• Knowledge of and experience with legal documents and/or processes and procedures.
• Knowledge of and experience using a court case management system and/or electronic filing system.
• Experience in customer service.
• Experience in supervising or leading others.
• Experience in training others.

PHYSICAL REQUIREMENTS AND EQUIPMENT OPERATIONS:

• Ability to communicate verbally.
• Ability to prepare materials and process documents electronically using a computer keyboard and mouse.
• Ability to read electronic and paper documents.
• Ability to sit, or stand, for a major portion of the workday, depending on specific job assignment.
• Ability to bend and stretch to retrieve boxes and files from low and high storage areas.
• Ability to lift 30 pounds.

The essential functions, knowledge, skills and abilities and work environment characteristics described here are representative of the general nature and level of work an employee encounters while performing the essential functions of this position. They are not intended to be an exhaustive list of all required responsibilities, duties, and skills. Other similar duties may be added, or the description amended at any time.

The Court of Appeals, Division One is an Equal Employment Opportunity/Reasonable Accommodation Employer. Everyone is encouraged to apply and compete for jobs. If you require assistance at any stage of the application/exam process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 452-6708