Deposit Operations Specialist

The Deposit Operations Specialist is responsible for a variety of back office functions in order to facilitate the daily data processing and customer service activities of deposit services. These functions include, but are not limited to, customer accounting, research, records management, ATM reconcilement, statement preparation functions, ACH and wire transfer operations, ATM and debit cards.

DUTIES

• Assist in day to day functions of the Deposit Operations, including daily NSF/OD operations, non-post transactions, ACH rejects and returns, responding to staff and customer inquiries, managing new account systems
• Responsible for backup of all Deposit Operations personnel
• Processing, issuance and maintenance of Debit/ATM cards
• Research and process debit card adjustments, chargebacks and disputes
• Process Stop Pay requests
• Process, mail and monitor Reg CC Hold notices
• Process error resolutions in accordance with Reg E
• Oversee the escheatment process through customer notification and remittance to the state
• Backup for monitoring excess pre-authorized withdrawals from savings/money market accounts per Reg D
• Create and generate various requested departmental reports through the use of software including, but not limited, Excel, Word processing and data base programs
• Process levies, garnishments and subpoenas
• Process wire transfers
• Key and/or verify GL and cross-application transactions
• Ensure reconcilement of general ledger accounts assigned to Deposit Operations
• ATM balancing/reconciliation
• Assist in 1099 End of Year processing
• Interacts with all offices and customers relative to areas of concern involving deposit accounts and debit cards.
• Other duties as assigned

Equal Opportunity Employer

• Ability to perform with high level of accuracy and timeliness
• Strong communication skills (verbal, written, ability to deliver complex information and data)
• Must be knowledgeable of returned check, overdraft, stop payment and fraud forgery procedures
• High School Diploma or equivalent