Deposit Operations Specialist

Job Title: Operations Clerk

Department: Operations

Reports To: VP/Operations & IT

FLSA Status: Non-exempt

Prepared By: Jeanette Kramer

Computes, records, and organizes bank operations data by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Records and inputs data by computer for reporting.

Locates and resolves errors in daily transactions; makes adjustments and corrections as needed.

Prepares, maintains and updates reports on operational issues.

Prepares, verifies and processes incoming and outgoing wires including input into tracking program, confirms balances available, notifies customers of funds transferred to their accounts.

Prepares and processes charge back entries and mail notices to customers.

Prepares and processes analysis charges for RDC and wire transfer customers.

Reviews checks clearing over $10,000 for proper signature and endorsements.

Reconciles transactions routinely against fed and tracking totals.

Verifies and processes card orders, pin changes, card stock and hot cards for Instant Issue Program.

Verifies new account paperwork and new account uploads to Navigator system; makes corrections as needed.

Prepares, maintains and processes return deposit items.

Record keeping management.

Performs wide range of duties related to maintaining bank's demand deposit, savings, and loan portfolios.

Performs other clerical tasks such as filing, typing, and operating office machines.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily to include great attention to detail, the ability to multi-task; customer service oriented with strong communication skills – written and oral; ability to cross-train and perform extensive research. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE High School diploma or equivalent. Prefer experience in related field.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job to include bending, stretching and some lifting up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.