Deposit Operations Manager

We are seeking a Deposit Operations Manager

Yoakum National Bank is searching for an assertive, self confident individual interested in a challenging career in retail banking. The Deposit Operations Manager is responsible for managing the team that handles the daily processing of transactions which may include ACH, Check, Wire and other digitally created items. Process entries and perform input/maintenance as requested. Be able to work in a fast-paced environment that is susceptible to change.

Job Function:

• Coaches, develops, and mentors Deposit Operations team; prepares work schedules; and monitors performance.
• Review processes and procedures to ensure accurate data entry and adherence to compliance regulations and applicable laws.
• Responsible for holding the Deposit Operations team accountable for daily assignments such as:
  • Review and balance operational accounts daily
  • Process unpostable and exception items
  • Process incoming/outgoing wire requests promptly
  • Monitor internal ticket portal and process requests promptly
  • Research fraud claims relating to ACHs and/or Checks
  • Input New Accounts and updates as requested
  • Input account holds, levies and/or freezes
  • Process items received through the treasury management and online banking systems
  • Process debit card disputes
  • Other duties as assigned by management
• Responsible for the hiring and training of Deposit Operations personnel as necessary.
• Responsible for timely responses to audits and immediate correction of any findings.
• Provide guidance to frontline sales staff as needed to ensure seamless account opening and limited errors.
• Regulatory reporting and compliance.
• Overseeing proper account documentation.

Equipment / Software:

• Windows Computer
• Microsoft Word, Excel, and Outlook
• Scanner/Copier

Required skills:

• Strong leadership skills.
• Critical, creative thinker
• Takes initiative
• Problem solving
• Superior oral and written communication skills, ability to interface with all levels of employees and management.
• Prior experience with Deposit Operations..
• Must have a developed understanding of business entity document requirements.
• Strong working knowledge of DepositPro
• Proficient Microsoft Word, Excel and Outlook (e.g. create new documents, edit existing files, create tables, sort/filter data, print documents, generate new records, email and calendaring)
• Strong attention to detail and able to take direction.
• Ability to interpret and apply laws and regulations
• A strong commitment to customer service, ability to multi-task in dynamic business environment, able to meet constant deadlines.
• Ability to independently identify resolutions to documentation and/or deadline issues.
• Written communication skills including grammar, spelling and composition.
• Must have ability to prioritize a variety of tasks, meet deadlines and work well under pressure.
• Experience with the following programs preferred (not required):
  • NuPoint (CSI)
  • Finboa
  • DepositPro

Education:

• High School Diploma

Experience:

• Financial Services: 2 years (Preferred)
• Back Office Experience: 2 years (Preferred)

Benefits:

• Yoakum National Bank is a competitive employer and provides many benefits from a choice of insurance coverages, Paid Time Off, company-matched 401k contributions.

Who we are:

Yoakum National Bank was chartered in 1890 and remains to this day a full-service, local financial institution, focused on providing banking services and personal loans to individuals and small business owners both from Yoakum, Texas and from the surrounding South Texas area. We are in the growth mode and expect to be growing substantially in size, reach, and range of services over the next several years.

Yoakum National Bank conducts employment background checks that may be used for decisions related to employment with Yoakum National Bank. Standard background checks performed on final candidates include past employment verifications, criminal history checks on convictions, outstanding arrest warrants within the past seven years and a credit check. Additional background checks relevant to the role may include a motor vehicle registration check. Applicants must be currently authorized to work in the United States on a full-time basis.