Deposit Operations Manager

United Texas Bank is a Dallas-based Texas business bank focused on providing creative, solution-focused service to help our clients achieve financial success. The strength of UTB is based on our ability to listen and react to our customer’s needs in a timely, personal, and professional manner.

We are currently seeking a dynamic and experienced Deposit Operations Manager to join our team. The Deposit Operations Manager provides supervisory and operational support within the Deposit Operations department. This role is responsible for servicing the bank’s deposit products and services to existing clients and qualified prospects. As the lead for this team, the Deposit Operations Manager will endeavor to provide best in class service to the bank’s clients and manage workload in an effective and efficient manner.

What You'll Do:

• Provide leadership and guidance to a team of Deposit Operations Specialists.
• Review account opening, closing, and maintenance activities.
• Process a variety of transactions including ACH, cash letter, RDC, MRDC, credit and debit card processing & bill payments.
• Process and review operations and accounting reconciliations.
• Oversee and assist with rates and fees maintenance.
• Actively participate in projects impacting banking operations.
• Proactively collaborate with the Branch Operations team to ensure seamless customer experience.
• Provide exceptional customer online support.
• Lead by example to ensure adherence to applicable regulatory requirements and internal policies and procedures.
• Be a champion for risk management and loss prevention.
• Have a passion for exceeding expectations through accuracy, efficiency, and continual professional development.

Your Qualifications:

• Bachelor’s degree or equivalent experience.
• Minimum 10years’ experience in Deposit/Banking Operations in a US financial institution.
• Minimum of 3 years’ experience in team management.
• Solid knowledge of ACH, deposit products and services, industry trends, market, and competitive conditions.
• Prior commercial and/or community bank experience preferred.
• Previous experience with Jack Henry platform desired.
• Possess exceptional written and verbal communication skills.
• Excellent attention to detail and accuracy.

UTB Employee Benefits

As a full-time UTB employee you’ll enjoy an array of benefits including a generous Paid Time Off allowance available for use during your first year along with a great paid holiday schedule. We also offer our employees a selection of other benefits including:

• Medical
• Dental
• Vision
• Telehealth
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Prescription Discount

• Life Insurance – Employer Provided
• Supplemental Life - Voluntary
• Short-term Disability
• Long-term Disability
• Employee Assistance Program
• Discount Legal Services
• Discount ID Theft Services

UTB is an equal opportunity employer. Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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