Deployment Technician

Role: PC / Deployment Technician

Duration: Until August 2023  

Shift: M-F, 1st shift

Project Overview:  is upgrading their EHR (Electronic Health Record) system in August 2023.  In preparation for their Go-Live, TEKsystems will partner with  to ensure their infrastructure meets the operational requirements of select software vender (Epic Systems).  TEKsystems is needing a large team of tier I hardware technicians for all 5 phases of the project listed below. 

 will break the work into 5 Phases:

1. Inventory: document all hardware and peripherals so the environment can be assessed and remediated to prepare for Epic Go-Live.
2. Assessment: validate all hardware and peripherals meet or do not meet technical requirements to comply with the Epic EHR system.
3. Deployment: install and deploy the newly acquired hardware and peripherals in preparation for Technical Dress Rehearsal (TDR) and Epic Go Live.
4. Technical Dress Rehearsal (TDR): Epic capable devices need to be tested for all documented functions
5. Go-Live Support: offer last minute deployment, testing, configuration or routing to sites and devices prior to Epic software cut over and production usage. In addition to activities immediately prior to ‘go-live’, this team is a surge support function for sites once on the software. This team takes direction from the command center and can be rapidly mobilized for onsite device troubleshooting and installation or reconfiguration.

Top Skills:

1. PC Break/Fix Experience
   1. Looking for 1 of 3:

 i.      PC break/fix in a professional setting

 ii.      Completed their education – bachelors or associates in computer science or CompTIA Certifications (A+, N+, Sec+, etc.)

 iii.      High technical aptitude, built their own computer, can showcase their technical ability through screening questions

1. Customer service skills (relatable, reassuring, empathetic, strong communication skills, great listener, asks great questions)
2. Cultural fit (great personality, go getter, open to asking for help, know that they don’t know everything, motivated, can take constructive criticism, able to mesh with a team, not a loner, putting others first)

Additional Items:

• Will be interacting with everyone in the hospital (patients, doctors, nurses), to include close proximity to patients.   is taking strict health and safety precautions as it relates to COVID-19.  Will be very rewarding but also very high stress.
• Ability to be on feet all day
• Need to be able to lift 50+ lbs.
• Must have reliable Transportation

Compliance:

• Medical screenings: TB test, MMR Titer, Varicella Titer, Tdap, Annual Flu
• COVID vaccination required (fully vaccinated)
• Drug test required: no marijuana check
• Background Check Required