Dental Receptionist

We are seeking a dynamic and personable Dental Front Desk Receptionist to join our esteemed dental practice renowned for its high volume of patients. As the first point of contact for our valued patients, you will play a pivotal role in ensuring their visit is as pleasant and efficient as possible. With your exceptional communication skills, organizational prowess, and friendly demeanor, you will create a positive and welcoming atmosphere that sets the tone for an outstanding patient experience.

Responsibilities:

• Greet patients with a warm smile and friendly disposition, creating a welcoming environment from the moment they walk through the door.
• Efficiently handle a high volume of incoming calls and schedule appointments with precision, ensuring optimal utilization of the dental team's time.
• Accurately update patient records, including personal information, insurance details, and medical history, maintaining strict confidentiality and adhering to privacy regulations.
• Verify insurance coverage and explain patients' benefits and financial responsibilities, providing accurate estimates and facilitating seamless payment transactions.
• Coordinate patient flow and manage the reception area, ensuring smooth transitions between appointments and minimizing wait times.
• Maintain a comprehensive understanding of dental procedures, treatment plans, and dental software systems to effectively address patient inquiries and provide relevant information.
• Anticipate and resolve any patient concerns or complaints promptly and professionally, collaborating with the dental team to ensure swift resolution.
• Assist with administrative tasks, including filing, data entry, and managing supplies, to ensure the office operates efficiently.
• Collaborate closely with the dental team, facilitating clear communication and maintaining a harmonious working environment.

Qualifications:

• High school diploma or equivalent; additional education or certifications in dental administration is a plus.
• Proven experience as a Dental Receptionist or in a high-volume customer service role is highly desirable.
• Exceptional interpersonal skills and a warm, friendly demeanor that puts patients at ease.
• Strong organizational abilities with the ability to multitask and prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills, with a keen attention to detail.
• Proficient computer skills, including experience with dental practice management software.
• Solid understanding of dental terminology, procedures, and insurance protocols.
• Ability to maintain composure and professionalism in stressful situations.
• A proactive approach to problem-solving and the ability to work both independently and as part of a team.

Joining our esteemed dental practice means becoming an integral part of a dedicated team that values professionalism, excellence, and patient care. If you are passionate about creating exceptional patient experiences and thrive in a fast-paced environment, we invite you to apply for the role of Dental Front Desk Receptionist Extraordinaire today. Together, let's bring smiles to the faces of our valued patients!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)
• Dental office experience: 1 year (Required)

Work Location: In person