Dental Office Manager

About us

DENTAL AESTHETIC STUDIO PC is a dynamic Dental Office, where teamwork and passion are at the heart of everything we do. Joining our team means becoming part of a close-knit team that values collaboration, growth, and a supportive work environment. We take pride in fostering a culture of continuous learning and development, where your skills and ideas are not only valued but celebrated. As an employee-centric practice, we prioritize your well-being and professional fulfillment, offering competitive benefits, opportunities for advancement, and a vibrant atmosphere where you can thrive. Whether you're just starting your career or looking for a new opportunity to make a difference, we invite you to join us in providing exceptional care to our patients while building a rewarding and fulfilling career with us..

We are seeking a highly organized and experienced Office Manager to oversee the day-to-day operations of our dental practice. The ideal candidate will possess exceptional leadership skills, strong business acumen, and a passion for delivering outstanding patient care. As the Dental Office Manager, you will play a critical role in ensuring the smooth functioning of the office, managing administrative tasks, and fostering a positive work environment for our team.

Responsibilities:

1. Administrative Management:

• Supervise and coordinate front and back office staff to ensure efficient office operations.
• Oversee day-to-day administrative operations of the Dental Office.
• Manage scheduling and appointment systems to ensure efficient patient flow.
• From time to time, assist the front office with patient check-in and check-out, answering phones, scheduling and payments.

2. Financial Management:

• Monitor accounts receivable and collections processes.
• Prepare financial reports and budgets.
• Work closely with dental providers to optimize revenue generation and manage expenses.
• Handle payroll processing and vendor payments

3. Staff Management:

• Recruit, train, and evaluate all Dental Office staff.
• Foster a positive and supportive work environment, while supervising and managing the team.
• Schedule staff shifts and ensure adequate coverage.
• Conduct monthly staff meetings and morning huddle to communicate updates, address concerns, and ensure smooth operations.
• Assist in the recruitment and onboarding of new staff members.
• Manage employee records, benefits, and time-off requests and ensure compliance with HR policies and procedures.

4. Patient Relations:

• Handle patient inquiries, concerns, complaints, and feedback in a professional and timely manner.
• Ensure exceptional patient service and satisfaction.
• Implement and maintain strategies to enhance patient retention and loyalty.
• Coordinate with front and back office to optimize patient flow and scheduling.
• Present treatment plans and options to patient base and follow through with collections.

5. Regulatory Compliance:

• Stay up-to-date with regulatory requirements and industry best practices.
• Ensure compliance with OSHA, CDC, and other applicable guidelines.
• Implement policies and procedures to maintain a safe and sanitary environment.
• Facilitate staff training on compliance protocols and safety measures.
• Maintain accurate and up-to-date records to meet regulatory requirements.

6. Billing and Financial Management

• Oversee billing processes, insurance claims. and financial transactions.
• Monitor accounts receivable and work to minimize outstnding balances.
• Collaborate with billing and front desk to minimize these concerns.

7. Supply and Inventory Management

• Assist the owner in contacting vendors for repairs of dental equpment and the office, as needed
• Monitor and control expenses related to supplies and equipment
• Oversee inventory of dental supplies, and personally handle the ordering of ofice supplies and large dental equipment orders.

8. Technology and Systems

• Implement and manage office software systems, including dental practice management software.
• Train staff on the use of technology and ensure smooth integration of systems.

9. Facility Management

• Coordinate maintenance and repairs for the Dental Office facility.
• Ensure a clean and organized working environment.
• Address any issues related to office equipment and infrastructure.

10. Continuing Education and Training

• Facilitate ongoing training for staff to keep them updated on industry trends and best practices.
• Encourage professional development and certifications for yourself and the whole team.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Qualifications

• Strong leadership and communication skills.
• Excellent organizational and multitasking abilities.
• Knowledge of dental terminology, procedures, and insurance billing processes.
• Familiarity with regulatory requirements and compliance standards.
• Ability to collaborate effectively with dental providers, staff, and patients.
• Attention to detail and a commitment to delivering high-quality patient care.
• Display a proactive and optimistic approach, demonstrating a continual willingness to learn and adapt.

Job Type: Full-time

Pay: $55,428.00 - $64,715.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Atlanta, GA 30308: Relocate before starting work (Required)

Work Location: In person