Dental Office Coordinator

Up and coming Dental Office on the Plaza is looking for an Office Coordinator to join a small but dynamic team. Searching for a computer savvy individual that can maintain front-office duties and ensure the office is running smoothly and efficiently. The office uses a third party to take care of most insurance aspects of the practice including billing, reading EOBs, posting payments, collections, and insurance verification. This allows the Office Coordinator to focus on other responsibilities.

After a 90-day probationary period, benefits include 8 days PTO (2 work weeks), 3 sick days, 7 paid holidays, health insurance, free private parking in the plaza, dental discount in office, and EOY/Holiday bonus.

Office hours are:

- Monday: 7:30-5:00

- Tuesday: 7:30-4:00

- Wednesday: 7:30-5:00

- Thursday: 7:30-4:00

Job Responsibilities

· Coordinating patients, office procedures, and scheduling to ensure the office runs efficiently.

· Answering the phone, including scheduling, rescheduling, and gathering new patient information.

· Checking patients in and out during office visits and submitting proper codes on Eaglesoft after treatment. Familiarity with Eaglesoft preferred.

· Collecting payments from patients at time of treatment.

· Enforcing no show/ same day cancellation policy.

· Making deposits and posting payments made in office.

· Running the End-of-Day financial report and making sure accounts are balanced.

· Making sure the office is OSHA and HIPAA compliant.

· Updating social media accounts and coordinating with website vendor on updates as necessary.

Requirements:

• High School Diploma or Equivalent
• 1-2 years experience in a similar role
• Knowledge of EHR systems preferred but not required
• Knowledge of medical terminology preferred but not required
• Proficient computer skills including Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently with minimal supervision
• Ability to communicate effectively with patients and other staff members both verbally and in writing
• Ability to handle confidential information with discretion and professionalism
• Must be able to pass a background check

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Experience:

• Management: 1 year (Preferred)

Work Location: In person