Dental Front Office Coordinator

Scheduling Coordinator

Aspire Dental is seeking a Front Office Coordinator to join our team in Austin, TX.

Job Summary:

The Scheduling Coordinator is responsible for ensuring that patients and visitors are greeted and have a positive experience while visiting the practice. This position will also be responsible for scheduling appointments, processing payments, and communicating with patients and visitors. The Scheduling Coordinator will also work with the Dentists to ensure their schedules are filled. This position reports to the Office Manager.

Duties and Responsibilities:

• Greet all visitors warmly and make sure they are on the first level of the clinic.
• Schedule patients for appointments, walk-ins, and referrals.
• Process all payments made via cash, credit, or credit card.
• Communicate with visitors via phone, email, text, and social media platforms.
• Maintain a clean and organized office space.
• Update patient files with new information as it becomes available.
• Answer phones in a timely manner.
• Update patient information in dental records as needed.
• Assist in maintaining the cleanliness of the office space including mops, trash cans, trash bags, etc.
• Perform other duties as assigned by the Manager.

Skills:

• Proven work experience as a Scheduling Coordinator or similar role working in a medical practice or hospital setting.
• Knowledge of dental office equipment and procedures.
• Understanding of how to use office management software (Google Office) and Practice works to facilitate the process of scheduling, patient scheduling, and administrative tasks.
• Familiarity with health care administration procedures practices (i.e., billing, claim submission, insurance verification).

Job Type: Full-time

Pay: $19.00 - $26.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Experience:

• Dental office: 3 years (Required)

Ability to Relocate:

• Austin, TX 78727: Relocate before starting work (Required)

Work Location: In person